Altisource Portfolio Solutions, S.Â… r.l. Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Altisource Portfolio Solutions, S.Â… r.l. Mortgage department,

Conventional fixed mortgage Settlement process and costs Arizona

First, the problem was not with - - -, it was the seller ( Altisource ) and the Title Agency ( - - - ). From the beginning I felt it was like a shell gave, every email was from a different person, based in -, and the company name was different. I was scheduled to close on - -, 2015. Due to lack of response from the title company ( which I was forced to use due to the online foreclosure purchase process ) the settlement statement to - for final approval was sent late thus missing the scheduled close date. The Close of Escrow was -/-/15 they did n't get the statement to - till late on the -. Then the loan docs were not received by the notary for my signing till - on the -. In the meantime I had wired my closing funds and - wired the remainder of funds the same day. By the time they actually recorded the deed and closed the transaction it was -/-/15 six days late. Then they did not return my excess closing funds for another five days. Lastly, the costs the Title Company charged were significantly higher than the local companies charge. The inability of the title company cost me, they delayed my ability to move in on time, causing me to stay in a hotel since I had packed my belongings and was out of my apartment and I had to pay interest from the - to the - on the loan on a home that I did not own at the time.

Altisource Portfolio Solutions, S.Â… r.l. customer in Arizona
Apr 01, 2015

* Source: CFPB Complaint Database

Altisource Portfolio Solutions, S.Â… r.l. response to complaint:
Closed with explanation

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