Review and analysis of over 91 Other Mortgage complaints against Round Point Mortgage
Round Point Mortgage consumers have reported over 91 official complaints related to Other mortgage. Out of the 91 consumer complaints against Round Point Mortgage, 21% were disputed by the consumer (i.e. the consumer was not happy with how Round Point Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Round Point Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Round Point Mortgage Mortgage loan servicing, payments, escrow account March 13, 2017 - For the second time in a year, we have received a drastically different payment amount and escrow analysis. The burden this creates on short-notice for a family of - is tremendous. We have relied on our mortgage company to do their job ; however, we are for the second time, realizing this is not happening. RoundPoint Mortgage is giving us a $ - payment increase and asking that we come up with a huge addition to our escrow in a short amount of time. This should n't be allowed to happen like this. We can not afford the home we are living in for $200.00 more a month and - dollars to be... |
Round Point Mortgage Mortgage loan modification,collection,foreclosure January 24, 2017 - Roundpoint claims I have thousands of unpaid escrow and now they are foreclosing my home. They have been terrible to work with and have not been in contact with the township at all!... |
Round Point Mortgage Mortgage loan modification,collection,foreclosure June 15, 2016 - I obtained an FHA mortgage in - through - Bank. who then sold it to - - -. While my loan was with - - - as the Lender and Servicer, I became unemployed, - and unable to keep up with payments. I applied for a Loan Modification back in -. Went back and forth for over a year. Then suddenly there was a new servicer, Roundpoint. They told me that I no longer had an FHA mortgage, it is now Conventional. I was never made aware of the change. During this change, I was in the process of applying for the Making Home Affordable program. I was recently told that I am not elig... |
Round Point Mortgage Mortgage loan servicing, payments, escrow account October 20, 2015 - I have had problems with Round Point since the beginning. They are very difficult to get ahold of and it takes 2-21/2 hours to get any answers if I even get them. I closed on my house on - -, 2015. Upon the Title Company requesting the payoff which they did not receive, I called to get it and it took hours on the phone with them to finally get it. They calculated my interest for the entire month when we closed on - -. I have the proof that I will attach that they received the payoff. Since the closing they are calling me several times demanding a house payment. I have explained to ... |
Round Point Mortgage Mortgage loan servicing, payments, escrow account October 5, 2015 - I received a collection call at - - this morning from Roundpoint Mortgage. They hold the mortgage on my investment home. I had n't paid the mortgage this month because the website was down. It would not let me in. Mind you, the loan is up to date and paid every month. It 's a courtesy for them to do this. I find it insulting. I have never been late and my credit score is over -. They could have cared less. They carried on about if there is a problem, they want to be there to help. I continued to tell them about the website and said I had just gotten out of bed and had n't tried today.... |
Round Point Mortgage Mortgage loan servicing, payments, escrow account August 17, 2015 - I 've had a mortgage with Roundpoint based in -, NC since - of 2014. I have a fixed rate mortgage. They have several times attempted to raise my rates, increase my monthly payment, and then charge a late fee. That issue was finally resolved after several months. Then I make payments through their online system which they will not accept. When I call the company, I am transferred and kept on hold for hours, unable to speak with someone about making a payment for the correct amount. I have been given directly conflicting information about the payment schedule by the representatives. Everyt... |
Round Point Mortgage Mortgage loan servicing, payments, escrow account April 1, 2015 - On - -, 2011 I become unemployed. At that time my mortgage servicer was - - - ( - ). By - I ran out of funds and I applied for mortgage modification and I head great difficulties to have the mortgage modified by -, regardless, I used - different mortgage modification company to help including - MHA approved, Credability with no avail. - sold my mortgage without resolving my modification. The mortgage changed couple of hands since. I am - years old and -, but because I was turned down with my modification and I need to keep my house I was forced to go back... |