Round Point Mortgage Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Round Point Mortgage Mortgage department,

Other mortgage Loan modification,collection,foreclosure New York

I obtained an FHA mortgage in - through - Bank. who then sold it to - - -. While my loan was with - - - as the Lender and Servicer, I became unemployed, - and unable to keep up with payments. I applied for a Loan Modification back in -. Went back and forth for over a year. Then suddenly there was a new servicer, Roundpoint. They told me that I no longer had an FHA mortgage, it is now Conventional. I was never made aware of the change. During this change, I was in the process of applying for the Making Home Affordable program. I was recently told that I am not eligible for any Government programs because my loan is now owned by a Private Investor. " - - - - - '' - " - - Roundpoint finally approved me for a modification but my monthly payments went UP. Now I reallly ca n't make payments and I 'm afraid I 'm going to lose my home. PLEASE HELP

Round Point Mortgage customer in New York
Jun 15, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more