Round Point Mortgage Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

Other mortgage Loan servicing, payments, escrow account Pennsylvania

On - -, 2011 I become unemployed. At that time my mortgage servicer was - - - ( - ). By - I ran out of funds and I applied for mortgage modification and I head great difficulties to have the mortgage modified by -, regardless, I used - different mortgage modification company to help including - MHA approved, Credability with no avail. - sold my mortgage without resolving my modification. The mortgage changed couple of hands since. I am - years old and -, but because I was turned down with my modification and I need to keep my house I was forced to go back to work. I applied for modification to have my mortgage interest rate reduced not raised. The servicer Roundpoint Mortgage Servicing Corp. offered me a totally dishonest modification they are raising my interest rate from - to -. They are stilling my house, I am - and my - benefice is $2000.00. I have to - as soon they will make my house affordable. Is insane to force me to work until I will be - to pay the mortgage.

Round Point Mortgage customer in Pennsylvania
Apr 01, 2015

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

Consumer disputes how Round Point Mortgage handled their complaint

Created with Highcharts 4.2.3Round Point MortgageComplaint HistoryComplaints6/20129/201211/20121/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Round Point MortgageLoan servicing, payments, escrow account0.6%98.5%0.3%0.6%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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