Review and analysis of over 11 General Purpose Card complaints against First Tennessee Bank
First Tennessee Bank consumers have reported over 11 official complaints related to General purpose card. Out of the 11 consumer complaints against First Tennessee Bank, 36% were disputed by the consumer (i.e. the consumer was not happy with how First Tennessee Bank responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against First Tennessee Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
First Tennessee Bank Prepaid card managing, opening, or closing account October 5, 2016 - Around -, I moved into a new apartment. After changing my address, my First Tennessee Bank - Card ( Prepaid debit ) was locked for security reasons. I called in shortly after to unlock my account, and it had to be escalated to a security team. I never heard back from them about this, but my account remained locked. In late -, I called back in to try and get this issue settled - and for all. They, once again, escalated my account to the same security team. I was told to call back after 5 business days to see what updates had been made on my account. A week or so later, I called ba... |
First Tennessee Bank Prepaid card managing, opening, or closing account June 13, 2016 - On - -, 2016 my First Tennessee - - debit card ( - ) was closed without notice or reason. I received an email from the company stating they will hold my money for 30 days, and then issue a refund.... |
First Tennessee Bank Prepaid card managing, opening, or closing account June 13, 2016 - I have a prepaid First Tennessee Bank Prepaid " Companion Card '' -. On - -, 2016, the account was frozen, shutdown and suspended for exceeding load limits that were not published in the terms and conditions of my cardholder agreement. After multiple calls I was promised my funds would be returned to me promptly. On - -, First Tennessee Bank indicated that the remaining balance of $4900.00 had been mailed to me as a check. Despite this I have received no check in the mail to date ( -/-/2016 ). I have made multiple calls to First Tennessee bank with no resolution. My most... |