Navient Solutions, Inc. Federal Student Loan Complaints

Review and analysis of over 6 Federal Student Loan complaints against Navient Solutions, Inc.

Navient Solutions, Inc. consumers have reported over 6 official complaints related to Federal student loan. Out of the 6 consumer complaints against Navient Solutions, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Federal Student Loan Consumer Complaints


Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

January 17, 2017 - This company is repeatedly and harassingly calling employers, family, friends and anyone who may have ever met me at all hours regarding an alleged debt....

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Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under - -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrass...

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Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrassing t...

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Navient Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

June 10, 2016 - I applied for - discharge through - to have my student loans forgiven. A debt collection company called Pioneer sent me a letter they were taking over my loans and they were adding a - collection fee. ...

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

June 3, 2016 - I setup payment arrangements with this company and after arrangements were made phone calls started stating they would not accept the payment method I have. So after arrangements were made they sent me a letter stating they cancelled the arrangements and have continued to call me daily 4-5 times a day. I ca n't afcord to spend more money then what was agreed to in order to make the payments and they keep insisting that its my responsibility to change my payment methods in order for them to accept the payments....

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Navient Solutions, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect

May 18, 2016 - The - - 's company submitted a debt to a collection agency when the debt was paid. They garnished my wages for a mistake on their part. This has to do with the G.I. bill. I received a debt due to their error and now it has been on my credit report. ...

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