Navient Solutions, Inc. Debt Collection Complaint

Federal student loan Communication tactics frequent or repeated calls

Navient Solutions, Inc. Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls California

I setup payment arrangements with this company and after arrangements were made phone calls started stating they would not accept the payment method I have. So after arrangements were made they sent me a letter stating they cancelled the arrangements and have continued to call me daily 4-5 times a day. I ca n't afcord to spend more money then what was agreed to in order to make the payments and they keep insisting that its my responsibility to change my payment methods in order for them to accept the payments.

Navient Solutions, Inc. customer in California
Jun 03, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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