Review and analysis of over 20 Checking Account complaints against Fidelity National Information Services, Inc. (FNIS)
Fidelity National Information Services, Inc. (FNIS) consumers have reported over 20 official complaints related to Checking account. Out of the 20 consumer complaints against Fidelity National Information Services, Inc. (FNIS), 5% were disputed by the consumer (i.e. the consumer was not happy with how Fidelity National Information Services, Inc. (FNIS) responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against Fidelity National Information Services, Inc. (FNIS) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management February 6, 2017 - My husband was trying to add me to his checking account and due to chexsystems and an alert for my name due to previous identity theft they were unable to add me to the account but they did n't give me any information what to do so that I can get added to the account.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service making/receiving payments, sending money December 22, 2016 - I tried to purchase my glasses at - in -, -. It was denied on my account with - Bank, by Certegy. My account was and has always been in good standing and it was embarrassing and completely unnecessary for them to deny it.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management December 13, 2016 - I applied to join - - - for a home loan. They use a service called Chexsystems that has provided information to - that I did not pass Chexsystems approval process and now I can not move forward with my mortgage loan at - - -. I called the service and they will not review the infomraion they provided to - with me preventing me form moving forward with my loan application.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management October 20, 2016 - Hello, I am writing to dispute information on my consumer reporting file. I have been a victim of identity theft and believe there is false information on my file. Specifically, I have been living abroad for 3 years and I learned that while I was abroad my identity was used by a third party, potentially family member, who had my information and was aware that I was out of the country. Please remove all records for the past 3 years as they are not valid nor a result of my actions. I have not utilized a - account during my time -, thus any records for this time period are likely from f... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service making/receiving payments, sending money October 11, 2016 - When attempting to buy a generator after a hurricane my check was declined by Certegy Check Services. I have had multiple problems with them in the past with declining checks saying I did n't have enough history with them. When I was finally able to get a check approved Certegy sent it off to collections with in a week saying it was unpaid even though my bank shows it paid after talking to them it was found to be an error and they where going to send a letter to me to get my fees refunded from my bank and that never happened. That has made me loose several - dollars in fees to my bank. Fast... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service deposits and withdrawals October 10, 2016 - I have been using a - prepaid card for several years. Mostly so that my daughter who lives out of state can get access to money quickly if she runs short on cash. The last three times I have tried to make a deposit to my card, the deposits have been declined by Certegy Check Services , Inc . I keep getting reason code -. Since this has happened to my last - deposits, which are small amounts, under - I contacted Certegy to see what is happening. I had to fill out a form to fax or mail with my banks routing and account information, SS # and drivers license info. The FA- number at ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service deposits and withdrawals October 3, 2016 - i went to go cash a check and it was not authorize and i did not know why the cashier gave me a receipt sayin i had to contact CERTEGY CHECK so i did they and sent a letter Sayin no information on file... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service problems caused by my funds being low September 30, 2016 - I had an account opened at - without my knowledge. My identity was stolen several times by unknown persons. There have been several ID complaints files with FTC. So I had to file bankruptcy because of the theft. I contacted ChexSystems about accounts at - to be removed from file an the refused to remove. These accounts were discharged in a chapter - -/-/2013. They want remove because bankruptcy was filed before they were reported to them. Well quite natural the accounts were closed way before they got reported.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management September 21, 2016 - chex systems services is reporting inaccurate reports showing that in the past my account with - - - and - Bank was unpaid and closed. Were update closed but not in a good standing. All my bank accounts balances were paid to zero. There is no balance owed on my - - - account nor my - Bank account.Which is hindering me from opening up a bank account in my name... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management August 23, 2016 - I just accessed ChexSystems ( -/-/16 @ approx. - ) to request my consumer report. Once I entered all my information, including Social Security Number and date of birth, I could not submit the request due to the fact that the system stated the verification code was incorrect. I repeated entering a different code 4 times. After the fourth time I got the message that an error had occurred. I experiencd this same problem a few days ago when I attempted to order my - consumer report. I would like CFPB to investigate whether this is a tactic to limit consumers from getting their report... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service problems caused by my funds being low August 4, 2016 - I had an overdrawn account at - - -. Due to a long hospitalization from a -, my account went over. I was able to pay the overdraft amount including penalties totaling $170.00. Now in order to open another account I have to wait 7 years or pay Chexsystems $380.00. I think this is unfair. I paid the overdraft amount plus all fees. And now I have to pay double just to open a bank account.... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management July 29, 2016 - I was denied a small business checking account because I have " fraudulent activities '' on my Chexsystems report. I have no fraud, no bounced checks, no NSF charges, and no late payments. This is hampering my ability to do business and it 's unwarranted. The number that they have listed on their joke of a website just tells you to file a report. Once I finally googled a phone number that let me talk to someone, they were outrageously rude, even swearing at me and hanging up on me twice. They did n't let me speak to management, and said " good luck with your problem, we ca n't help you. '' How... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management May 9, 2016 - I was denied the ability to open a bank account because of information provided by ChexSystems. I requested more information from them, but was not given anything useful. I was a victim of identity theft in 2014, but otherwise have always been in good standing with all of my credit/bank accounts. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service problems caused by my funds being low May 2, 2016 - Hi, My name is - -, I have an account with - - - -. I have been disputing with them because on NUMEROUS Fees which I was never made aware of nor are they written any where. About 2 months ago I went through some financial hardship and my account Overdrew. I became very busy looking for a new job and did n't when until I began getting statements and constants calls from Chexsystems about owing them more than $1000.00. Whem I looked at my statements I was being charged redicoulus fees. I was allowed to continue using my card and for example, I spent $1.00 in parking and the... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management April 21, 2016 - I applied for a checking account with - and received a declined notice. CheckSystems sent a response to my inquiry of their investigation of my records however, all I see noted is " no information found '' and numbers and references to their review but nothing is clear as to a cause for a decline of a checking account. I sent a dispute on - but if the original report fron CheckSystems was clearly understandable as to what and why my request with - was declined there would be no need for another request. A clear notation in CheckSystems report would eliminate the need for another lette... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management April 5, 2016 - Identity theft. Someone opened up - - - online - using my name, social security # and fraudulent home address on -/-/2016. My ID - notified me of issue and I called - - to notify on -/-/2016. - - closed account on -/-/2016 but has refused to send letter to me detailing fraud. Report from Chex systems lists incorrect address in - Tx ( Fraud ) and incorrect consumer inquiry. Chex Systems states that they can not remove the incorrect information unless - - contacts them and notifies them of fraud activity and instructs them to remove. - -... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management March 25, 2016 - I have been denied opening a bank account due to incorrect information that Certegy continues to send to Chex systems and other check writing agencies. The following banks have refused to open an account in my name. Bank of the -, - -, - - due to the inaccurate information they continue to send. I have contacted them and they have refused to clean up their error. I have also not been able to cash checks at - due to this error. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service problems caused by my funds being low March 14, 2016 - i tried to apply for a loan and was told i had a returned check for $25.00. i applied at the only bank i use and they know ive never had a returned check so we are both cconfused as to why this is on my report? i also contacted the supposed place i had the returned check and they looked into their records for this time frame and they have no record of any returned checks. this is an obvious error. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service making/receiving payments, sending money March 11, 2016 - Was trying to cash a small check and was denied. Called Certegy and disputed the charge that they had on file which was dropped. After receiving a letter today, I noticed a check presented to - store - check # - on -/-/15 for $94.00 that is not mine. I do n't write check except for my utilities. Very concerned since its my State I 'd # bit not my check. ... |
Fidelity National Information Services, Inc. (FNIS) Bank account or service account opening, closing, or management February 22, 2016 - In attempt to cancel checking accounts with - - Bank through website ( I work as - and can not make it to bank during working hours w/o loss of income ) I received service fees. I paid the one I am responsible the remaining were caused by lack of proper communication on the part of the bank. This information has been sent to the collection agency. They have provided no reply except for payment. ... |