Fidelity National Information Services, Inc. (FNIS) Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Fidelity National Information Services, Inc. (FNIS) Bank account or service department,

Checking account Account opening, closing, or management Texas

I applied for a checking account with - and received a declined notice. CheckSystems sent a response to my inquiry of their investigation of my records however, all I see noted is " no information found '' and numbers and references to their review but nothing is clear as to a cause for a decline of a checking account. I sent a dispute on - but if the original report fron CheckSystems was clearly understandable as to what and why my request with - was declined there would be no need for another request. A clear notation in CheckSystems report would eliminate the need for another letter as that should be a standard practice for any reporting agency. My time is valuable as well and if the report was clear as to the reason for decline I would n't have to resubmit another request for clarification. There should be clear reporting standards instead of having to spend more time understanding what the report from CheckSystems or any credit reporting agency is clear, concise and understandable for any one at any educational level.

Fidelity National Information Services, Inc. (FNIS) customer in Texas
Apr 21, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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