Review and analysis of over 190 Medical complaints against Retrieval-Masters Creditors Bureau, Inc.
Retrieval-Masters Creditors Bureau, Inc. consumers have reported over 190 official complaints related to Medical. Out of the 190 consumer complaints against Retrieval-Masters Creditors Bureau, Inc., 15% were disputed by the consumer (i.e. the consumer was not happy with how Retrieval-Masters Creditors Bureau, Inc. responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Retrieval-Masters Creditors Bureau, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt April 6, 2017 - Received a collection notice from American Medical Collection Agency regarding a bill from - -. We are unfamiliar with this bill and reviewing out records we have never received a statement from - - regarding this account. We contacted - - but they have no record of this account or the balance.... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received February 3, 2017 - This company has reaged a debt that was from - as - it is being reported inaccurately also they never sent me notice of this debt and put it on my credit files. I want it removed from all - beaures... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls January 24, 2017 - im submitting a complaint because I went to a new -, I provided my insurance card with the lab card and information. I was charged months later for my visit. They sent my lab work to there lab. not the lab my insurance takes. now im being charged. before my exit i asked the lady at the front desk if there is any cost or co pay. she said no. And now im being charged for - bills total of $860.00. i called multiple times and finally was able to get a hold of someone from the Dr.office. the ending result was they could n't do anything for me, when in deed it was their mistake and lack of... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt January 20, 2017 - This account reported on my credit report and I have no idea even it 's my account due to lack of communication I have not received and correspondence by mail or phone.... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt January 14, 2017 - I received a bill in the mail from American Medical Collection Agency stating that I had an unpaid bill from - - -. They said the bill was from -/-/-. Today is -/-/- and I have never received an initial bill from -. This company, that goes by the name AMCA, is threatening to take further action which will hurt my credit score. The letter they sent says that the amount they are trying to collect was n't included in my initial invoice. I should n't have a final notice from a 3rd party collector if I 've never received an initial invoice from -. This seems to be a... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls January 10, 2017 - I keep receiving calls from a company called American Medical Collection Agency several times a day. The number they are contacting is my business line. Every time I pick up the phone, no one responds and then they hang up. In addition, if I am unavailable to answer, my voicemail will pick up. However, they will not leave a message. I am not sure who they are trying to contact and I do not believe the call is for me. My number was registered to another person, but I am unable to verify who they are calling for.... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 9, 2017 - - - invoiced me without submitting to my insurance company. I submitted the claim and my insurance covered 100 % ( the full amount was discounted according to my insurance company ). - - has sent the full amount to collections. I have repeatedly sent the explanation of benefits to the collections agency and - - and they continue to harass me for payment.... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 21, 2016 - I have no knowledge of this debt and would like it to be removed as it 's reporting to the credit bureaus and negatively affecting me. .... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 6, 2016 - AMCA ACCOUNT NUMBERs : - -/-/- -, NY - PHONE : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 25, 2016 - answersThere are a few issues with the debt American Medical Collections Agency is trying to collect that originated from - - One being my health insurance adjusted a few of them and - - actually owes me money. Another being my medical insurance says from the - statements I do n't owe for certain tests because of the contract - - has with the medical insurance. The third issues is I just made it through a series of appeals and it looks like a won. These appeals take several months ... upwards 16 months to complete. When I originally contacted - - they just sent me co... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt October 26, 2016 - I received a bill from American Medical Collection Agency ( AMCA ) on - -, - for $25.00 for services by - - -. The issue with this bill is that my insurance provider at the time, Nevada - is in Receivership. Had my insurance provider not been in Receivership I would have had a zero co-pay for laboratory services. This was communicated to - - - and they are well aware that under the Permanent Receivership, " The - will focus initial efforts on two parallel goals : ( 1 ) avoiding disruption in the delivery of health care to the Enrollees for the period that the... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 14, 2016 - I am disputing the validity of your attempt to collect a balance as it has already been paid. My HSA plan, - -, paid this in - - for a service from - delivered in - -. The debt of $23.00 was paid in a timely manner, but - is having an internal issue with posting the payment properly. I also called - on -/-/- to dispute the bill and had a conference call with my representative at - -, -, as well as - from - -. - provided - the virtual card payment authorization # - and confirmed that - processed the payment on -/-/-... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 10, 2016 - American Medical Collection Agency ( AMCA ) of -, NY, re-dated an old fraudulent collection account from - to -, and reported it as a new collection account to major credit reporting agencies. This unscrupulous act to stretch out how long this derogatory information my be reported, is a violation of 15 USC 1692c for debt harassment and unfair collection efforts. AMCA also utilizes such unethical measures to use another identity and address, i.e. - at -, also of -, NY, to collect the same fraudulent debts. The removal dates of this negative trend line can be traced on my credi... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 17, 2016 - On or about - -, I received a letter from American Medical Collection Agency that I owed an unpaid debt to - - - - in the amount of $110.00. Despite writing to the Agency asking for proof of the debt, they reported the debt to all - credit bureaus. I was surprised to learn of this collection debt after I was denied a mortgage. Upon contacting the company, I was told that I had an outstanding balance of $110.00. I was told by - of the representatives that if I wanted to settle this right away, I would have to pay additional processing fee, equaling a payment of $1... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt September 15, 2016 - Got a call yesterday from American Medical Collection just an FYI the rep was a - man and he had a very rude way of talking to me. Said that I owe - and that I needed to pay this today and if I did n't make an attempt to pay this off that going forward there was n't anything he could do and that they would per sue with legal actions against me. I told him that I 'm on a fix income and that I could n't afford to pay anything at this time. And he said well I guess we 'll have to levy your bank account cause regardless - - we 're going to get the money that is owed one way or the othe... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language July 28, 2016 - I received a call about a week ago regarding a bill from - that I truly believe was taken care of months ago. I requested a validation of the debt because of this and the collector refused. I continued to ask for validation and why he could n't provide it. He became very heated and argumentative at which point I ended the call as I was not going to tolerate the yelling. He immediately called me back and said " our call must have been disconnected '', which clearly was not the case. He continued to be loud and argumentative. He then indicated that he was marking my account as refusal to pa... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received July 7, 2016 - I received notification via my credit report that I owed American Medical collection agency with account # -. I did not open any letters indicating that I had an account with this company. Recently my daughter died - on - -, 2015. I had incurred many medical bills from my daughter while she was alive and for 4 months both my wife and I did not have any income, which enabled us to care for our daughter. The collection agency indicates they have sent us letters but I do not remember ever opening a letter identified by AMCA. My family and I have recently been able to be better situate... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls June 20, 2016 - repeated calls with no message just today -/-/2016 - - - - ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 18, 2016 - I was contacted by American Medical Collection Agency ( AMCA ). AMCA violated the Fair Debt Collection Practices Act in several ways. AMCA did not give me notice of my right to dispute the debt. AMCA did not give me enough information to verify the debt. AMCA refused to provide me with the address of the original claimant when I requested it. I would request that the CFPB take any and all measures against AMCA based on their violation of the Fair Debt Collection Practices Act. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 16, 2016 - I have valid Health Insurance include family covered under my insurance. My spouse went to Local - - for routine blood work get done as script written by Doctor on -/-/- and done successfully. but later we received bill from - collection agency for amount of $550.00 and found that Insurance company denied claim based on wrong diagnosis code. So I called them and made conference call between -, Doctor 's Office and Us to change diagnosis code in order pay by Insurance company, since then - submit claim again with same diagnosis code and Insurance company denied claim a... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 1, 2016 - On -/-/2016 I noticed that there was a collection of debt posted on my credit report ( - ) reported by American Medical Collection Agency,- - - - -, - - NY - as on -. I did not receive any kind of notice for this debt collection agency.Upon calling the collection agency at - and checking about this, they agreed and confirmed that they had a bad address on file and the status of the notice sent was " undeliveable/not delivered ''. Since this was a mistake on the agency side I requested them to report removal of this collection debt to the credit bureaus, w... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 31, 2016 - I am a - woman with low income and I have NJFAMILY CARE insurance and it is covers me - without paying out of my pocket any pennies. I went to the Hospital I have to take some - ordered by my physician and - - sent me to collection when I was not suppose to pay any pennies out of my pocket. They keep send me all this letter and I have been very -. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid February 3, 2016 - - -, - To whom it may concern, On -/-/- we received a debt collection letter from - - -, however ; the debt was paid on -/-/-. The debt was paid to AMCA, also known as Retrieval Masters ( according to - ). In - of - I called AMCA at - and made a payment for account # - with a - credit card ( see attached statement ). The account was previously handled by a company called -. In - on - I received another collections notice from AMCA and I called and spoke to - on -/-/-, she assured me everything was taken care of and to d... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection false statements or representation attempted to collect wrong amount January 30, 2016 - On -/-/2016 I proceeded to pay my online bill to American Medical Collection Agency located in - NY. Since I am unemployed I sent up arrangement to pay $20.00 monthly.as it stands I had a balance of $650.00. I paid $20.00 which was the agreed upon amount that I set up with this collection agency. When I checked my bank statement on -/-/2016 this agency took the whole amount of $650.00 from my checking account. My confirmation for paying the $20.00 was -. What sickens me is that I never received an email stating that my $20.00 was accepted. This is fraud in the hig... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 28, 2016 - Retrieval Masters has contacted me repeatedly over the past 6 months attempting to collect a debt they say I owe. Each time they have sent me a letter or called me I have asked them to provide evidence and proof the debt is mine. They have responded three different times they will do so, however they have not provided evidence even once. I believe this company is a fraud and scammers and the debt does not exist as they have not been able to provide one single piece of evidence showing the debt is actually real and legitimate. I would like this company to immediately stop contacting me as they ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls January 26, 2016 - They called claiming I owe a debt for lab work. I have not seen the results and my doctor can not get a copy to verify this lab work was done. When I asked for a copy of the bill from the original creditor they stated they do not send any paper work except receipts stating paid in full. They now call several times a day but do not leave messages and when I answer they don ; t say anything. It may be an auto dial or they hang up. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 21, 2016 - I have been dealing with this company ( AMCA ) since - when I had a medical bill that fell into collections due to the fact that I moved and never received the bill. I set up a payment plan with the collector and paid off my balance and I even received a case number stating that it was paid in -. I recently discovered a derogatory mark on my credit from them so I called to find out why and apparently they have no record of my automatic payments that were set up or that I paid in full, theyre stating I had bounced checks, Ive never written them any checks what-so-ever, I have asked for ve... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 20, 2016 - I paid AMCA in - or -, it was settled at $300.00 and it is still on my credit report. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls January 14, 2016 - I am being called repeatedly, on a daily basis, but there is never a message left. I have googled the phone number and there are multiple complaints about this company not only being a scam, but harassing others as well. I have never heard of the company nor have I ever received written communication from them. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 7, 2016 - In - -, American Medical Collection Agency ( AMCA ) reported to - Credit Report Agency an amount due of $ - for an invoice from - - - This amount was a billing error on - 's part. They submitted the invoice to the wrong address for my insurance company, and when they resubmitted it, they failed to include necessary information. They continued to bill me in excess of $900.00 for these services instead of billing me the reduced amount agreed to and contracted with my insurance company. It took me months to have them correct the invoice. I began communicating with -... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 31, 2015 - On - -, -, my - year old daughter who had no insurance coverage of her own at the time and was on my insurance, had a charge of $790.00 for labs related to a pregnancy that was not covered by my insurance. Her and my son-in-law failed to pay this and they received a bill at my address. After a couple of months of no payment, the collection company resent the bill to same address but with my name on it as the one to pay this. I called the collection company and told them this was not my responsibility, but was my son-in-laws and they removed my name. Yesterday ( -/-/-... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics threatened to take legal action December 16, 2015 - I kept getting calls from -, I would answer and no one on other end would answer, I finally called them back and it turned out to be American Medical Collection Agency. Trying to collect $12.00 from a lab company. They had name of my Doctor. I went to My Doctor 's office & raised - about turning over $12.00 to a collection agency, as I keep a $0.00 balance on my account with them after my insurance pays them. They looked into it & told me to beware of a scam. Had n't heard from this collection agency for awhile, now they started calling again. I got some guy with an - ( country ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics threatened to take legal action December 4, 2015 - Will not disclose information needed to settle medical bill. I have been contacted by RMCB regarding services rendered at -. I have requested information regarding this claim to no avail. We have medical insurance that will cover this. If they are not able to submit the claim, they will need to provide me with all the information needed to do so. Thanks and - Bless You ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 9, 2015 - This company reported to my - credit reports an account and after disputing it about a year ago, all - credit reporting agencies deleted the account on or about -/-/-. On - - and -/-/-, the same collection company started sending me demand letters AGAiN. Last week I realized they illegally and purposely re-reported to the credit reporting agencies, resulting in my score dropping - points. This also resulted in a home loan application being denied. I disputed the account with - and they deleted it AGAIN, the next day, -/-/-. I then received a - demand letter ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 2, 2015 - Hi, I would like submit a complaint about a Dept collector trying to collect a Debt I never authorized this is a Fraudulent dept. Original account holder has no record of me authorizing this charge. I never authorized this charge. American Medical Collection Agency continues to attempt to collect a Debt that was not Authorized by Me. They have sent me threat letters stating they are going to put it on my credit report, again I did not authorized this Debt charge. Please have this collector stop Harassing me. with letters and calls and have the Debt collector remove the account from my Credit F... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 27, 2015 - As I am now looking for an apartment to purchase, I noticed, much to my surprise that there is Collection Item on my Credit Report. I am in the process of chasing it down and have discovered that it originates from a company called -. I am extremely annoyed by this as I HAVE NEVER received bills from this company and now I find that a large amount is in collections and I am very concerned that this could effect my credit. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics called outside of 8am-9pm October 24, 2015 - I have a - old baby and are calling at outside hours after - and contacting family members at -. bill was paid!! This is inexcusable!! ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 3, 2015 - A debt for $140.00, paid 2 months ago, continues to be reported to the credit bureau agencies. This debt is currectly showing as open and unpaid on my credit bureau report. This is negatively affecting my credit scores and ability to borrow. This is the only negative item on my bureau report. The debt is being reported by AMERICAN MEDICAL COLL, - - - - - -, -, NY - ( - ) -. This is a collections agency collecting for -, original creditor. The debt was paid to - on - -, 2015 via credit card with a record of the payment available. The debt and collecti... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection false statements or representation indicated committed crime not paying September 25, 2015 - Was told by - different people that if I paid the debt in full Amercian Medical Collections would remove the info from my credit report. They have failed to do as promised. I have an immaculate credit report and want to keep it clean. I paid it as soon as I got it. I moved for 2 years and was forwarded the notice from the new tenants. Paper says pay in full and no bad debt reporting. They simply lie to get what they want. You should n't allow these tactics. I always pay my debts and always pay them on time. I think they need to honor their promise and remove this from my credit report. They... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid August 31, 2015 - I 've been receiving regular calls from -. The name is not displayed on my caller ID, but it is a collection agency called Retrieval Masters. If I do not pick up I will get several calls a day. Upon speaking to the collector, I am told that I owe - dollars to -. The problem is that I am positive that I paid this debt last year. I have no proof, simply a very strong memory of doing so. I also do n't think that they have ever stated their company name. That said, memories can be wrong. I have asked, each time they 've called, for them to send me a letter detailing the amount owed, time ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid August 18, 2015 - I paid off this bill but it is still in collections. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 13, 2015 - This was - that was ordered by the Doctor. - refused the test for -. It had been ruled no longer covered by -. - said I was not responsible since it was a new ruling and that the Doctor and I were not aware it was no longer covered. My supplemental insurance did not pay since - did not. The test for - was a small portion of the testing and of the bill that was paid. The test for - - was ordered because of - ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 31, 2015 - On - - I received a letter from American Medical Collection Agency ( AMCA ) regarding a debt with - -. We sent them notice disputing the debt, stating I 'm writing in dispute of this account PIN -, please validate this account and send proof of validation, including proof that your client has billed the proper insurance company that it was provided at the time of service and not an insurance company for which it was not provided information for. On - - we received a letter stating they had received our notice, and still continued to pursue the debt without ever having ve... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls July 27, 2015 - Creditor called once at - and again at - the same day which violates my consumer rights per the Fair Debt Collection Practices Act. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection false statements or representation attempted to collect wrong amount July 21, 2015 - - - - 2015 due to an - I had the urgent need to go to visit - - - - located at Address : - - - -, - -, - - - Phone : ( - ) - They provided a - for - an offered an agreement to rent or purchase the equipment under the Heatlh Complex form. I market the rental option for $30.00 a month. - On - -, 2015 I received the - invoice/bill ( $ - $18.00 ) from - and made a complain with the - - - care center where they called to support my claim due to the documentation presented. - - -, 2015 I received a - invoic... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 14, 2015 - FALSE COMPANY NAMED AMCA '' TRYING TO COLLECT A DEBT THAT I ALREADY PAID TO - - -. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language June 8, 2015 - Hello-A doctor 's bill was sent to the wrong address, so I received a debt collection notice via the telephone saying I owed payment. No big deal, I contacted my insurance company and doctor and they confirmed it was legitimate. I told the debt collection agency that I was in the process of contacting those companies and I planned to pay when that was confirmed. I received the - notice about 10 days ago. I received a call from the collection agency today and was told they were going to report the bill to the credit agencies. I said okay, I 've confirmed it 's real and I 'll pay it online ri... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 6, 2015 - I received a collection letter from American Medial Collection Agency for -. Already explained that at the time of the service paid my percentage and the insurance covered the balance. They are still insisting for me to pay. ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection communication tactics frequent or repeated calls April 29, 2015 - I 've been working with American Medical Collections company to facilitate the resolution of some laboratory charges. In this I have asked on - separate occassions to be called after - pacific time during which I 've worked with them on several tactics to resolve this. They continue to call me during working hours despite this communication and have been push -. The billing problem originally occured because the lab I was scene at did n't validate my address or my insurance info. I went to collections without ever receiving a bill or phone call. Once in collections, I requested the or... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection false statements or representation attempted to collect wrong amount March 28, 2015 - Company - - - Bills for my -Problem started over 2 years ago. They never sent bills and then turned me into collections for a large amount. No previous bill received. I paid the bill. The next year, after not receiving bills I called to find out what I owed and was told I had a credit with the company. They would notify when I began to owe them. Same story - a few months later got a collection letter. Once again it was a large amount but this time was unable to pay this. I was set up on a payment plan - I was told that all I owed was included in this plan. Few months later I was called b... |