Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Colorado

I am disputing the validity of your attempt to collect a balance as it has already been paid. My HSA plan, - -, paid this in - - for a service from - delivered in - -. The debt of $23.00 was paid in a timely manner, but - is having an internal issue with posting the payment properly. I also called - on -/-/- to dispute the bill and had a conference call with my representative at - -, -, as well as - from - -. - provided - the virtual card payment authorization # - and confirmed that - processed the payment on -/-/-. I then called AGAIN on -/-/- to - after receiving another statement, and spoke to -. She told me that she saw a note that the Deposits Department was investigating the missing payment and she was sending them another message to get an update of the status.


It is now -/-/-, which is 16 months later, and I am being contacted by another collections company about this same debt. I called the company, American Medical Collection Agency, today and advised them that this has been paid, provided a copy of the HSA statement showing the deduction of funds and the background information presented above. This is unacceptable to continue to be harrassed for a small dollar bill that has already been paid in a timely fashion.