Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Connecticut

- - - 2015 due to an - I had the urgent need to go to visit - - - - located at Address : - - - -, - -, - - - Phone : ( - ) - They provided a - for - an offered an agreement to rent or purchase the equipment under the Heatlh Complex form. I market the rental option for $30.00 a month. - On - -, 2015 I received the - invoice/bill ( $ - $18.00 ) from - and made a complain with the - - - care center where they called to support my claim due to the documentation presented. - - -, 2015 I received a - invoice for the same amount stating I was late with the payment. I went back to the medical facility looking for a solution and explanation to the problem created by their institution. ( Documents attached and date stamped ). They called me later saying my case was solve and that I will receive an invoice for the correct amount of $30.00. That invoice never came. - - -, 2015 I received the collection leter from the collection agency - - - located


- Tel - - ) and from there call the collection agency to explain and provide the information attached. The collector agent that took the call was - - ( - ) - and her supervisor was -. - was not helpful at all and she recomemded paying the full amount to prevent being reported to the credit berau and then ask for the credit if any. I totally desagree with the proces since its not right to collect wrong amounts. - I said clearly to them that I was disputing the charges and they told me it would take few days for them to investigate. - I called - on - -, 2015 during the afternoon to confirm that my case was being investigated and they put me on hold for about - min losing the call at the end with no respond. - On - - I received a letter from - reference - and reference - communicating that the above reference accounts are closed within their office. - On - - - I received a new collection letter from AMCA collection agency located at - - -, -, - - with the Pin number ( - ) to be provided and phone number ( - ) -. The collection is base on the same case used by the - collection agency that closed their account. It seems - ( - ) - uses multiple agencies to collect money without reviewing their files and answering calls. I dispute all the worng charges processed by - and used by any collection agency.