Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received Utah

I received notification via my credit report that I owed American Medical collection agency with account # -. I did not open any letters indicating that I had an account with this company. Recently my daughter died - on - -, 2015. I had incurred many medical bills from my daughter while she was alive and for 4 months both my wife and I did not have any income, which enabled us to care for our daughter. The collection agency indicates they have sent us letters but I do not remember ever opening a letter identified by AMCA. My family and I have recently been able to be better situated to pay for our debt, thus when I noted this agency on my credit report I immediately called and verified this debt and payed for it. After payment I asked this agency to remove the debt from my credit report, at which point they informed me they could not.