KeyBank NA Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 6 Conventional Adjustable Mortgage (Arm) complaints against KeyBank NA

KeyBank NA consumers have reported over 6 official complaints related to Conventional adjustable mortgage (ARM). Out of the 6 consumer complaints against KeyBank NA, 33% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


KeyBank NA Mortgage loan servicing, payments, escrow account

March 17, 2016 - Key Bank Real Estate Capital has app. $30000.00 of my money in an escrow account on a mortgage that was paid off almost one month ago. $5500.00 excess overage due me has been in their escrow account since -/-/2015 and they 've yet to refund my money. Mortgage number - ...

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KeyBank NA Mortgage credit decision / underwriting

May 21, 2015 - i recently applied for a mortgage with key bank. i went thru the process sending all necessary supporting documents such as - forms for - years and recent paystubs. they contacted me and stated that they survey report came in lower than they expected so they were cancelling the loan, ...

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