KeyBank NA Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

KeyBank NA Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting New York

i recently applied for a mortgage with key bank. i went thru the process sending all necessary supporting documents such as - forms for - years and recent paystubs. they contacted me and stated that they survey report came in lower than they expected so they were cancelling the loan,

KeyBank NA customer in New York
May 21, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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