Review and analysis of over 15 Vehicle Loan complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 15 official complaints related to Vehicle loan. Out of the 15 consumer complaints against SunTrust Banks, Inc., 27% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Consumer Loan managing the loan or lease February 22, 2017 - On - -, -, we turned-over our - - - to a - dealership, in the process of participating in - court-ordered buy-back of - vehicles. That program provided for a cash-payment to us ( made, through - Bank, via EFT ) and a settlement payment to the vehicle 's lien holder, SunTrust bank. Because the buy-back process was protracted, and because we were forced to continue to make payments on the loan in the interim between agreement with - and the actual buy-back closing, the amount actually owed to SunTrust on the vehicle at the closing was substantially less than the ... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease January 29, 2017 - I already submitted a complains 6 months ago, but the company, SunTrust, refused to acknowledge my dispute, so it 's just sitting there. They sold my auto loan without advanced notice to a sub prime lender with a horrible customer service track record. I was made aware of the sale, AFTER, it had occurred and my online access to the account with SunTrust cut off. Since then, EVERY MOMTH, without fail, I get an e-mail reminder of my previously setup automatic bank draft not going through. I have called and e-mailed to stop these, which could have been resolved in the first place if they had allo... |
SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease January 12, 2017 - Describe what happened so we can understand the issue ... I applied for an auto loan on -/-/- with SunTrust 's lending arm, -. On -/-/- I called - after receiving a notice to contact. I provided all the information asked. I then received a notice to provide a copy of my work paystub and proof of liquid assets by the -/-/- deadline. I uploaded a copy of my most recent paystub and a screenshot of my liquid assets which showed all of my accounts and proof of name/address on -/-/-. I received notice on -/-/- that - would not accept the screen shot and they no... |
SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease December 21, 2016 - I recently purchased a vehicle and was not aware of all the hard inquiries that affect my credit.... |
SunTrust Banks, Inc. Consumer Loan problems when you are unable to pay December 15, 2016 - This complaint is referring to Suntrust Bank and not the reporting agencies- I was discharged from bankruptcy in 2012. While filing, I needed to keep my auto loan with Suntrust Bank. The loan was reaffirmed with Suntrust and approved by a Judge of the United States Bankruptcy Court. I was told by the bankruptcy trustee, my attorney, and by Suntrust themselves that once the loan was paid in full that no negative reflections would appear on my credit report. I was advised by my attorney that Suntrust would report the loan as paid satisfactory ( or something of the sort ) and not show any negativ... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease December 1, 2016 - Auto loan with Suntrust Bank. Original Loan amount was reduced because I cancelled a car service package, but the bank never sent information about how the payments will be modified. Paid on time every month for 50 months, more than the originally settled monthly payment. However, the bank never sent me a statement or account balance info. Automatic payments stopped by mistake after -. Bank never contacted me, but reported late payments to credit bureau. Learned about that about 2 months later by checking credit report. Called bank to verify what 's going on and get the account balance. Ban... |
SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease September 29, 2016 - I was declined for an auto loan by SunTrust and - - and the reasons they used were : " Serious Delinquency '', " Length of time since account not paid as agreed '' and " Time Since Delinquency is too Recent or Unknown ''. The letters told me to contract - for information about this. I monitor my credit and know there is not a delinquency ever and when I contacted - they could not see any issues either. I have tried to contact both banks to get information on what they are talking about and have not been able to reach anyone that will help me.... |
SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease September 1, 2016 - SUNTRUST BANK MADE A HARAD INQUIRE ON MY CREDIT REPORT THAT I DIDNT CONSENT TO... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease August 21, 2016 - I paid my car loan off with SunTrust bank in - 2014. To date they report to - that I owe them & -. They mailed me a lien release letter & I have title to the car! They insist their records are accurate. I 've been fighting with them since -, personal visit to bank, phone cal mail & fax letters! I just received a letter today stating my account is being reported accurately. Help, this is lowering my credit score! I'am at my wits end. - removed this from my file, - is still showing $11000.00! Help please, I 've paid dearly due to the real estae crash & I want this cleared up.... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease August 15, 2016 - My car note is due to SunTrust on the - of each month. As a condition of getting a preferred interest rate, SunTrust required the payment for the auto loan be made from a SunTrust checking account. Each month, several days before the -, I submit a request to - - - to send a deposit to the SunTrust Account. I do n't use the Suntrust account for any other purpose. On - -, I entered a " billpay '' for $850.00 into the - - - system, to be sent to Suntrust. According to - - - records, the payment was delivered to SunTrust on - -. Despite that, SunTrust... |
SunTrust Banks, Inc. Consumer Loan problems when you are unable to pay August 6, 2016 - The vehicle loan was behind on - payments, and we received a notice to cure default. The co-borrower called and set up an ACH for - -. I received another letter as to payment being in default after - -, and that the vehicle was going to be repossessed so I called on - - to make payment to cure the default. I was told by a customer service representative that the ACH payment was made on the - and the loan was showing current except for - in late fees and - 's payment. They would n't accept my visa debt over the phone and would only accept check acct information. So... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease July 29, 2016 - I co-signed for a auto loan for my daughter - with suntrust bank. Then approximately 2 years went by and I was trying to get a mortgage to buy a home through another bank, and when they checked my credit I had a bad score because of a late payment filed by sun trust bank. Sun trust bank did not contact me to order me to make the payment. If so I would have promptly paid them. They put out a damaging report however as if they had.... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease May 25, 2016 - I have paid this account in full and satisfied my obligations. I would like this Negative Account removed from my Credit Report. I Paid this loan off in a timely manner I was never late. I should have never been given a predatory loan like this - with 10.5 % interest. I took the loan and paid it off in full and NOW it is negative on my Credit! ... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease March 25, 2016 - I 've recently had my position eliminated and not a clue that it was taking place. The day my position was eliminated I called SunTrust to ask what help was there if any-collections rep told me to call customer service and then the back and forth began. Last week I called in again to ask what help was there and was told about the " re-write '' program for auto loans. I thought wow there is divine intervention. - with - whom seemed genuinely wanting to help. We spoke about the program, the reduced loan payment terms, moving my payment for -/-/- and -/-/- to the end of the contra... |
SunTrust Banks, Inc. Consumer Loan problems when you are unable to pay March 10, 2016 - OKAY ... ... .. IN A nut shell ... ... .. Sun Trust bank STOLE MY CAR. They basically stole my car because of 3.5 months of late payments. Seriously ....?? First of all, I can literally afford to pay it - the monthly payments AND THE late balances that I owe. Okay, so what I was late!! There was a ( honestly ) hiccup in my finances - nothing serious. They do n't know this and they do n't care. I do!!! I needed my car and I can afford it - the monthly payments. I 'm seriously angry that they stole a well maintained, clean, driven very little over three years and with three years of remaining pa... |