SunTrust Banks, Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

SunTrust Banks, Inc. Consumer Loan department,

Vehicle loan Managing the loan or lease New York

I co-signed for a auto loan for my daughter - with suntrust bank. Then approximately 2 years went by and I was trying to get a mortgage to buy a home through another bank, and when they checked my credit I had a bad score because of a late payment filed by sun trust bank. Sun trust bank did not contact me to order me to make the payment. If so I would have promptly paid them. They put out a damaging report however as if they had.

SunTrust Banks, Inc. customer in New York
Jul 29, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Consumer disputes how SunTrust Banks, Inc. handled their complaint

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints3/20165/20167/20168/201612/20161/20172/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Managing the loan or lease81.8%18.2%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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