Review and analysis of over 6 Domestic (Us) Money Transfer complaints against BBVA Compass
BBVA Compass consumers have reported over 6 official complaints related to Domestic (US) money transfer. Out of the 6 consumer complaints against BBVA Compass, 17% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Money transfers money was not available when promised August 17, 2016 - I set up a new account with a company named Simple, I went through the process to start a wire transfer, confirmed the mirco test deposits as they requested. Then set a transfer from my old bank of $500.00. Set to deposit in my Simple account on Monday - The money is not there and Simple refuses to tell me anything at all. They have demanded documentation including my social security number photo id and old bank statements from 2 months ago. They still refuse to give me any information they have hijacked my money.... |
BBVA Compass Money transfers other transaction issues July 7, 2016 - My income tax refund of $3600.00 was wrongfully direct deposited to a compass bank account acct # ( - ) on -/-/2016. i have opened a investigation with the - Police Department to retrieve my refund but the bank 's corporate security supervisor - - - says the bank can only return $900.00. The IRS has been notified and they will send out a letter notifying Compass Bank has to return the full amount but no word yet.... |
BBVA Compass Money transfers fraud or scam April 19, 2016 - I received an email from " my boss '' asking me to transfer money to another bank account. My boss did not send it. Our domain name is--, the email was disguised, but our IT person looked into it and discovered it came from-- ( just - " t '' instead of -. ) The sender attached a pdf, asking for money to be wired to - -, via Compass Bank, - - - -, -, NM -. Routing number -. Acct number -. We did not transfer any funds, but I wanted to make you aware.... |
BBVA Compass Money transfers other transaction issues other transaction issues October 25, 2015 - I have a checking, savings, and mortgage loan through BBVA Compass Bank. I acquired the loan -/-/- and up until the past year had not had any issues. However, on -/-/- I received notice that my mortgage payment due on -/-/- had not been paid when I in fact had made payment via money transfer from my checking to my mortgage account. Compass customer service recognized that the transfer was attempted in - prior to its due date, but was not effective for some unknown reason. The issue was resolved. Once again on - the same issue arose. I was notified of non payment of my mor... |