BBVA Compass Money Transfers Complaint

BBVA Compass Money transfers department,

Domestic (US) money transfer Money was not available when promised North Dakota

I set up a new account with a company named Simple, I went through the process to start a wire transfer, confirmed the mirco test deposits as they requested. Then set a transfer from my old bank of $500.00. Set to deposit in my Simple account on Monday - The money is not there and Simple refuses to tell me anything at all. They have demanded documentation including my social security number photo id and old bank statements from 2 months ago. They still refuse to give me any information they have hijacked my money.