Review and analysis of over 13 Conventional Fixed Mortgage complaints against Academy Mortgage
Academy Mortgage consumers have reported over 13 official complaints related to Conventional fixed mortgage. Out of the 13 consumer complaints against Academy Mortgage, 23% were disputed by the consumer (i.e. the consumer was not happy with how Academy Mortgage responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Academy Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Academy Mortgage Mortgage application, originator, mortgage broker May 25, 2016 - 1. My personal financial information including my tax returns, bank statements, and payroll stubs were sent to my real estate agent from my mortgage broker without my consent. 2. I did not receive my loan estimate for over 3 weeks after I applied for the loan 3. Was informed in an email that I had loan approval from the broker then later informed that the investor had never received any documentation to determine loan approal. This was discovered 4 days before scheduled closing. 4. The broker has misplaced or lost my personal documents 3 times and is now requesting it be sent a fourth time. ... |
Academy Mortgage Mortgage application, originator, mortgage broker March 21, 2016 - We went to our mortgage loan officer that we have used for all of our loans and as we were talking to him about the loan he told us because we wanted to build with - his company Academy Mortgage would make us use a different loan officer. That we could not use who we wanted but who they wanted us to use in their company. We feel that that is not right and that we should be able to use someone we trust. ... |
Academy Mortgage Mortgage application, originator, mortgage broker September 28, 2015 - We are in the process of building a - - home. The affiliated lender with the builder is Academy Mortgage. Because the builder offered $ - towards closing costs if we used Academy Mortgage, we went with them. We have been incredibly disappointed in their customer service and they have violated a number of laws. Please see below:1. We, the borrowers, never received a Good Faith Estimate, '' which is required by law to be provided within 3 days of loan initiation and within 3 days of closing if there is a change to that document. To date, we have NEVER received a Good Faith Estimate. ... |