Banco Popular de Puerto Rico Conventional Fixed Mortgage Complaints

Review and analysis of over 37 Conventional Fixed Mortgage complaints against Banco Popular de Puerto Rico

Banco Popular de Puerto Rico consumers have reported over 37 official complaints related to Conventional fixed mortgage. Out of the 37 consumer complaints against Banco Popular de Puerto Rico, 24% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

March 21, 2017 - I ca n't pay no more the apartmente because of -. I want to deen in lieu the apartment but the bank do n't want to received it....

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

September 13, 2016 - The Servicer of my mortgage ( Banco Popular de Puerto Rico ) foreclosed my home. Banco Popular de Puerto Rico is only the servicer. Banco Popular de Puerto Rico bought the servicing rights on -/-/2008 to the original lender, - - - -. Banco Popular de Puerto Rico did not answered any of more than - Validation/Qualified Written Requests letters. - - is the owner of the Mortgage and the Note, according to the " Look-up Tool ''. A Validation letter was sent to Attorney - - -, when acting as a debt collector she did not responded and did not stop the collection ...

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Banco Popular de Puerto Rico Mortgage loan servicing, payments, escrow account

January 29, 2016 - Since - -, 2015 I have been requesting the bank to provide me a copy of my mortgage servicing file in accordance with the Real Estate Settlement Procedures Act ( Regulation - ) 1024.36 - Requests for information. I have submitted my request in writing as indicated by the regulation. The bank ignored all the requests made until the last request made on -/-/2015 which the bank answered on -/-/2015, but refusing to provide the information indicating that it is overbroad or unduly burdensome request for information. The bank is in violation of the applicable regulation since it f...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

December 4, 2015 - I 've been for more than one year now in loss mitigation process initially through Doral Bank ( -/-/- ) and after Doral Bank takeover, now with Banco Popular de PR, with no results nor alternatives for my situation. The original Loan was made through Doral Bank ( Loan # - ) in -/-/- and currently handled by Banco Popular de Puerto Rico ( Loan # - ) since Doral Bank 's takeover. Therefore Banco Popular is presently Servicing Mortgage Loan # -, as servicer for - - Bank, NA. At the same time I was in the Loss Mitigation Process I was sued and summoned for foreclosure by B...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

November 16, 2015 - I recently filed a complaint against Banco Popular de Puerto Rico regarding a mortgage modification ( - ). I received a letter from them stating that I should call the lost mitigation department in order to discuss my alternatives. I called today, - -, in order to submit the evidence of my income and expenses. When the person on the phone made the evaluation of my case, she stated that since the deficit between my income and expenses was for $700.00 the only alternative they could give me was to stop paying my mortgage for 3 months while my situation changes, and that I need to cut ...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

October 20, 2015 - My mortage comapany Banco Popular of -, refuses to modify my loan so I can keep my home. Investor is - - -. ...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

September 30, 2015 - I have a mortgage loan with Banco Popular for an apartment located in -, - -. My original mortgage loan was with - - but, a few years ago, Banco Popular became the loan servicing company. I originated my loan on -/-/2006 for $160000.00 and the outstanding balance to date is $140000.00. I am writing because the current loan balance appears to be greater than the appraisal value of the apartments in my complex, therefore, I am being unable to sell the property to cover the mortgage loan. When Banco Popular became the loan servicing company, I contacted them to try to red...

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Banco Popular de Puerto Rico Mortgage loan servicing, payments, escrow account

September 3, 2015 - Banco Popular de Puerto RicoMortgageDespite being completely up to date, this bank has been harassing me since - 2015, every month by calling on the 1st, 2nd and 3rd day of each month to pressure me to pay and when they can expect payment. I repeat, the mortgage is not in arrears or default, it is completely up to date. ...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

August 5, 2015 - I purchased an apartment 7 years ago and I got a ballon mortgage. My mortgage was for $180000.00 USD. Now I want to refinance my mortgage and the bank told me that I can not do that because now my apartment cost a lot less that when I bought it. I called the bank to request a mortgage modification, and they told me that the modification will affect my credit because, even though the account is up to date, that arrangement was not accorded when I first took the mortgage. What are my options? Is that even legal? ...

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Banco Popular de Puerto Rico Mortgage loan modification,collection,foreclosure

May 27, 2015 - I submitted a complaint on -/-/- case number ( - ) in which Banco Popular answered to - CFPB saying that they tried to reach me on several ocasions which is a lie. I called like they instructed me before -/-/- in which - - - who is encharge of my loss mitigation process told me to wait for his call that we were going to be signing the documents at the begining of -. Banco Popular has never contacted me. I was contacted by - - - from - - - - - - on -/-/- to be exact in concern with the loan modification papers because she is the loan o...

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Banco Popular de Puerto Rico Mortgage application, originator, mortgage broker

March 27, 2015 - MORTGAGE COMPLAIN FILED BY : - - - - : - TELEPHONE : - - - - : - TELEPHONE : - : Approximately around - -, my wife - and I, - -, applied for a re-finance loan with Popular Mortgage, a subsidiary of Banco Popular of Puerto Rico. This subsidiary currently manages the mortgage which we are currently holding for the house. Everything seemed to be going well ; we completed all the paperwork and paid the application fee of $570.00. Time began to pass and we lost all communication with Popular Mortgage. I sent multiple e-mails inquiring about the loan...

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