Review and analysis of over 16 Other Bank Product/Service complaints against M&T Bank Corporation
M&T Bank Corporation consumers have reported over 16 official complaints related to Other bank product/service. Out of the 16 consumer complaints against M&T Bank Corporation, 6% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank Corporation responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against M&T Bank Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
M&T Bank Corporation Bank account or service using a debit or atm card April 11, 2017 - Good morning. I would like to file a complaint against M and T bank, specifically the dispute department, as I strongly feel that they did not take my dispute against a transaction I made back in -/-/- very seriously, or do what they could to protect my funds. The problem first occurred when I purchased - tickets for a - through a company called -. I purchased the tickets through them because of the seating and sections they had available, as we had a large number of children going and we needed to sit together. Once I purchased the tickets I got an email with the tickets section... |
M&T Bank Corporation Bank account or service using a debit or atm card April 4, 2017 - M & t bank customer service Claims a credit card can not be issued without a chip. The card is constantly denied! Poor customer service with -, - and -. Refused give me the president!... |
M&T Bank Corporation Bank account or service account opening, closing, or management March 10, 2017 - Traditional IRA account opened with predecessor bank, -, for a 60 month CD that matured -/-/-. Upon maturity of the CD I requested that the proceeds be transferred to a new IRA Custodian. M & T Bank applied a $75.00 " - '' and deducted this amount from the transfer ( took the money out of my IRA account ). I was never told of this fee, I was never asked if I wanted to pay the fee separately rather than have it deducted from savings, and the original IRA agreement with - made no mention of this egregious fee.... |
M&T Bank Corporation Bank account or service account opening, closing, or management January 21, 2017 - We met with an employee ( relationship banker ) at M & T who calculated our eligibility for a home equity line of credit to be $40000.00. She assured us that with our excellent credit processing was a mere formality. After delay in hearing about our line of credit I stopped into the bank and was told that she had " miscalculated '' and we were only eligible for $12000.00 line of credit.... |
M&T Bank Corporation Bank account or service making/receiving payments, sending money January 17, 2017 - My mortgage account was transferred from - - - to M & T Bank a few years ago. In 2015, I was experiencing some income challenges and fell behind in my payments. From -/-/2015 through -/-/2015, with - grace, I was able to pay off the agreement with them. This was to clear ALL debt due and I was to start fresh for the new year, per their Mortgage Assistance Department. This never happened. My -/-/- bill included additional " past charges '' that there Customer Service Department insisted were still due. To make matters worse, I changed mortgage insurance from - to - i... |
M&T Bank Corporation Bank account or service account opening, closing, or management January 10, 2017 - My mother died -/-/- and I am a - % beneficiary of her IRA. I wish to transfer this account from Wilmington Trust to - -. I initiated this transfer -/-/- and six weeks later the assets have still not been released by Wilmington Trust.... |
M&T Bank Corporation Bank account or service account opening, closing, or management December 31, 2016 - My IRA was due in - so I wanted to rollover the account to a different bank. I had another IRA due in - so I suggested I put the IRA into a term to coincide with the -/-/- IRA. I can have only one rollover for IRA a year. When they were due, ( -/-/- IRA ) and -/-/- ( grace period 10 days ), I suggested a transfer of one into the other to meet the one rollover a year Internal Revenue rule. They let me do that, but would not let me have the money since they said it was - AND THE SYSTEM WOULD NOT LET IT GO THROUGH. I waited 2 hours to get that answer. I WAITED till - -... |
M&T Bank Corporation Bank account or service account opening, closing, or management December 17, 2016 - For two months now I have not been unable to access my M & T bank accounts online. I rely on online banking to pay my bills. I have made - separate phone calls over the past two months regarding this issue. Every phone call they tried to reset my account and nothing worked. I still get a message after I log in that says, " online banking is temporarily unavailable. We are working to resolve the service as soon as possible ''. No one has been able to help me and each time I have called I was told that they have to put my name on a list and a supervisor will get back to me the next day. That ... |
M&T Bank Corporation Bank account or service deposits and withdrawals December 2, 2016 - Today, -/-/2016. I visit the M and T bank in -, - MD often. There is only - tellers working and sometimes - which cause the. I went in there one time it was a teller working the drive thru and window. The line was extremely long today and there were only - tellers working. - teller was working the drive thru and the window. The lady behind the glass said it is the first of the month, that is more reason they should have more than - teller at the window. I understand that it is the - of the month, but I have gone to this bank at other times and it only - teller work... |
M&T Bank Corporation Bank account or service account opening, closing, or management November 1, 2016 - Hello Sir /Madam ( To whom it may concern ) I opened a checking account and a safe deposit box in - - - in -, - NJ - in - which was closed in -, in - - - was taken over by M & T bank , And yesterday when I went to bank asking for the copy of the log book of access to safe deposit box, branch manager - ( - ) - ( -- ) said they can not get it as the bank is changed and she called and emailed few places and said she will call me back and update me and today she left me massage that she can not get that information, as I know bank has to maintain... |
M&T Bank Corporation Bank account or service deposits and withdrawals June 28, 2016 - I was issued - refund checks from when I sold my house and overpaid M & T Bank. I forgot about the checks and when I found them a little over a year later, I went to cash them with my bank who told me that they were too old and that I needed to contact the company to be reissued the checks. I have made several attempts to contact M & T Bank and every time I speak with them, they tell me an excuse as to why I have n't received the checks. They keep telling me that they mailed them and that I should receive them any day and they never show up. I call them several days later and they tell me t... |
M&T Bank Corporation Bank account or service deposits and withdrawals June 18, 2016 - My mom passed away on - -, -. - held a CD and Savings Acct for her heirs in the event of her death. She did this to make it easier for her children ... because that is the kind of mom she was. I am retired and spend most of my time in -. I have a permanent US address in -, but am seldom there. I went to - to help with hospice care in - and returned to - after the funeral. I was devastated by the loss. She was strong and healthy, living on her own and managing her own affairs until the end. - I contacted - to have my inheritance moved from the CD and savings... |
M&T Bank Corporation Bank account or service account opening, closing, or management May 3, 2016 - My wife and I walked into the - - M & T Bank branch in - -, - NY to close all of our M & T accounts on file ( for myself and my wife ). We clearly stated our intentions to close all accounts and move on from this bank. After a half hour or so, we had exchanged cash where applicable in order to zero out each of our - accounts. The banker told us we were completely closed out. We left the branch that day under the impression all accounts were closed per our discussion with the bank rep whose name is -. A few weeks later we discover my wife 's " overdraft line of credit '' wa... |
M&T Bank Corporation Bank account or service account opening, closing, or management April 21, 2016 - M & T BANK purchased my mortgage loan for my home - - - - GA - loan - ) - -, - the principle balance transferred from - Mortgage. $ - - statement showed I owed - There were no missed payments.I contacted M & T numerous times who transferred me to - - - - - They instruct me to write a letter, I do but they never send the information explaining how the principle went up by $ - Little Mortgage Customer Support, Retail loan Servicing did mail me a letter stating the principle was $230000.00 when M & T purchased the loan. After written requ... |
M&T Bank Corporation Bank account or service account opening, closing, or management February 25, 2016 - M & T Bank is giving us a difficult time in rolling my deceased mother 's IRA 's over into a beneficiary IRA at -. It is one road block after another and continuous mistakes and negligence on their part. We completed the necessary forms over 1 month ago and M & T kicks it back to - either saying there are no accounts ( when there are actually - of them ) or they never received the forms ( we have email proof from the - branch manager directly to the M & T Branch manager sending the forms ). They do n't return phone calls to us OR our branch manager at - and we are at our wits en... |
M&T Bank Corporation Bank account or service making/receiving payments, sending money January 18, 2016 - I am a customer of M & T Bank for my home mortgage since they purchased my mortgage in -. I have always paid my mortgage payment online through M & TBank 's online system. In - -, M & T Bank unlawfully locked me out of my account, in spite of my repeated entries of my valid username and password. I was unable to make my payment on time and was unable to receive any help from M & T Bank customer service to make my payment on time. Now, M & T Bank is insisting I pay a late fee, as well as a fee to pay with a representative, because their own online and phone automated systems did not wo... |