Other bank product/service Account opening, closing, or management
M&T Bank Corporation Bank account or service department,
Other bank product/service Account opening, closing, or management New York
We met with an employee ( relationship banker ) at M & T who calculated our eligibility for a home equity line of credit to be $40000.00. She assured us that with our excellent credit processing was a mere formality. After delay in hearing about our line of credit I stopped into the bank and was told that she had " miscalculated '' and we were only eligible for $12000.00 line of credit.
M&T Bank Corporation customer in New York
Jan 21, 2017
* Source: CFPB Complaint Database
M&T Bank Corporation response to complaint:
Closed with explanation
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