M&T Bank Corporation Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

M&T Bank Corporation Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

M & T BANK purchased my mortgage loan for my home - - - - GA - loan - ) - -, - the principle balance transferred from - Mortgage. $ - - statement showed I owed - There were no missed payments.I contacted M & T numerous times who transferred me to - - - - - They instruct me to write a letter, I do but they never send the information explaining how the principle went up by $ - Little Mortgage Customer Support, Retail loan Servicing did mail me a letter stating the principle was $230000.00 when M & T purchased the loan. After written request my questions where never answered why the principle when up on a 30 year fixed mortgage.I called today - and was told the request would need to be in writing again. - - wrote me a letter, confirmed the starting balance $230000.00 -. She referred me back to - - if I had further questions, which is there General Customer Service line, they tell you to write another letter.What I keep asking them is how did the fixed mortgage increase by $5600.00. with no missed payments.

M&T Bank Corporation customer in Georgia
Apr 21, 2016

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3M&T Bank CorporationComplaint HistoryComplaints2/20164/20165/20166/201611/201612/20161/20172/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3M&T Bank CorporationAccount opening, closing, or management85.0%10.0%5.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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