Review and analysis of over 16 Other Bank Product/Service complaints against Morgan Stanley
Morgan Stanley consumers have reported over 16 official complaints related to Other bank product/service. Out of the 16 consumer complaints against Morgan Stanley, 19% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Morgan Stanley Bank account or service account opening, closing, or management December 1, 2016 - I inherited an IRA and other accounts from my deceased parents in - of -. - - nor Morgan Stanley ever discussed the management fees with me. In - of the same year I realized I was being charged 2 %, it appears as if my mother was being charged 1 % but when the accounts moved to me the rate was increased to 2 %. At this point I had received offers from other investment firms and called - and he setup a face to face meeting on -/-/-. In the meeting he said he was dropping my fee to 1 % so I agreed to stay with Morgan Stanley. Fast forward to about 3-4 weeks ago. In r... |
Morgan Stanley Bank account or service deposits and withdrawals July 28, 2016 - I over the period of about 10 years basically wiped out my Rollover IRA. This was done via email through Letters of Authorization. I was never informed by the brokers at - - - and then Morgan Stanley that these early withdrawals would be subject to early withdrawal penalties. In addition, this year when I got very ill and my wife took over via a POA she discovered that the Broker never contacted her about these withdrawals even though it is a joint Financial Management Account.... |
Morgan Stanley Bank account or service account opening, closing, or management May 3, 2016 - On - -, - I transferred - shares of - ( - ) out of my Morgan Stanley account into my - brokerage account. All the shares were deposited, however the cost basis was never updated via -. I have called and contacted both - and Morgan Stanley since then multiple times, but I still do not have the cost basis. Currently I have a ticket open with Morgan Stanley ( # -, opened on - -, - ) but no one has followed up or resolved my issue. I ca n't sell these shares without proper cost basis as it will have tax implications. Please help resolve this issue! ... |
Morgan Stanley Bank account or service account opening, closing, or management January 27, 2016 - Morgan Stanley mis-reported our - - contributions to the -, incorrectly completing - forms - ; causing the - to review our tax return and assess a liability not actually owed to them. We discussed this with -, and they said they just needed the amended - 's accurately reporting the deposits and applicable tax years from Morgan Stanley, then would retract the liability and close the file. Morgan Stanley has consistently refused for months and months now to revise the forms. Eventually - withheld funds from our - tax refund to satisfy the improperly assessed liabili... |
Morgan Stanley Bank account or service problems caused by my funds being low December 23, 2015 - My wife and I have - IRAs with Morgan Stanley. Since our balances were below a certain amount ( - have a little less that $2900.00, but over $2500.00 ) they have been selling off shares every year to pay a " past due acct fee '' totaling $50.00 to $150.00 per year ( the statements and wording is hard to understand ) Last year was the first time I realized what they were doing. So of course the accounts have never gained much in value, as the fees wo n't allow it. My wife 's account ends is - So the company that should be helping me accumulate wealth is doing just the opposit... |