Citibank Billing Dispute Complaints

Review and analysis of over 5 complaints against Citibank

Citibank consumers have reported over 5 official complaints related to Billing dispute. Out of the 5 consumer complaints against Citibank, 20% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.

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New Billing Dispute Consumer Complaints


Citibank Credit reporting credit monitoring or identity protection billing dispute

April 3, 2017 - I received a letter from Citibank stating that I needed to go to www.citi.com/refundinquiry as I may have been overcharged for monitoring services during my 10 year tenor with the bank. When I went o the website there was no page. The letter stated the claim would need to be filed before -/-/- 2017. I was provided a reference number to get started and that did not work....

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Citibank Credit reporting credit monitoring or identity protection billing dispute

March 1, 2017 - I received a letter dated -/-/2017 from Citi, - - -, -, OR -, that indicated I previously enrolled in Citi IdentityMonitor offered by Citibank N.A., and I was charged a monthly fee. I believe that I was enrolled without my consent or knowledge, and when I attempted to go to the link referenced in the letter ( - ) it did n't work. The letter tells me to submit a claim before -/-/2017 and enter reference number - to get started ; and the letter states that submitting a claim does n't guarantee a refund. It also states that additional information is available at -. The...

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Citibank Credit reporting credit monitoring or identity protection billing dispute

February 20, 2017 - My credit card co. enrolled me with out my knowledge...

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