Review and analysis of over 98 complaints against HSBC
HSBC consumers have reported over 98 official complaints related to Not given enough info to verify debt. Out of the 98 consumer complaints against HSBC, 22% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC Debt collection disclosure verification of debt not given enough info to verify debt October 22, 2015 - on -/-/2015, I filed an dispute with -. I advised them that I am not refusing to pay the alleged debt, but their claim is disputed. I advised - to send me copy of contract with my authentic signature that begun this alleged debt and should the contract not be available with my authentic signature to delete the trade line off the CRA. More importantly, I advised - that not complying wit the FDCPA will put their company in a bad position with the CFPB. - never sent me a contract with my authentic signature that begun this alleged debt and is still reporting the account to the C... |
HSBC Debt collection disclosure verification of debt not given enough info to verify debt April 2, 2015 - When requested, - - - ( - ) claimed they acted on behalf of - -. However, when asked to provide documentation supporting the debt, - did not respond in a timely manner. Instead, the company would just send letters saying, this letter verifies that you owe $ - but without any supporting documentation. It took more than a year to get documentation from - -. - never forwarded or provided any proof, even after multiple requests. HSBC did not provide notice to me that the account had been transferred and - - refused to provide documentation for a full year. ... |
HSBC Debt collection disclosure verification of debt not given enough info to verify debt March 31, 2015 - In -/-/- I made a loan with HFC/Beneficial for the amount of $13.00. The rate of repayment was @ $220.00 per month which latter in the loan around about -/-/- the payment were reduced to - per month. My account was sold to another company who has recently adjusted the amount that I owed to them after making a complaint to them that I had been overcharged. Before selling my account, HFC did not notify me nor did they provide me with how much I had already paid to them. I believe that they have also been overpaid. ... |