HSBC Debt Collection Complaint

HSBC Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Utah

When requested, - - - ( - ) claimed they acted on behalf of - -. However, when asked to provide documentation supporting the debt, - did not respond in a timely manner. Instead, the company would just send letters saying, this letter verifies that you owe $ - but without any supporting documentation. It took more than a year to get documentation from - -. - never forwarded or provided any proof, even after multiple requests. HSBC did not provide notice to me that the account had been transferred and - - refused to provide documentation for a full year. - never provided any verification documents even though it was requested on multiple occasions.