HSBC Debt Collection Complaint

Non-federal student loan Disclosure verification of debt not given enough info to verify debt

HSBC Debt collection department,

Non-federal student loan Disclosure verification of debt Not given enough info to verify debt New York

In -/-/- I made a loan with HFC/Beneficial for the amount of $13.00. The rate of repayment was @ $220.00 per month which latter in the loan around about -/-/- the payment were reduced to - per month. My account was sold to another company who has recently adjusted the amount that I owed to them after making a complaint to them that I had been overcharged. Before selling my account, HFC did not notify me nor did they provide me with how much I had already paid to them. I believe that they have also been overpaid.

HSBC customer in New York
Mar 31, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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