Review and analysis of over 2 complaints against Utah System of Higher Education
Utah System of Higher Education consumers have reported over 2 official complaints related to Trouble with how payments are handled. Out of the 2 consumer complaints against Utah System of Higher Education, 0% were disputed by the consumer (i.e. the consumer was not happy with how Utah System of Higher Education responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Utah System of Higher Education resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Utah System of Higher Education Student loan dealing with my lender or servicer trouble with how payments are handled May 25, 2016 - My Loan, previously owned by -, was transferred ( or bought ) by a company called UHEAA ( Utah Higher Education Assistance Authority. Before buying my loan, I had just under $5000.00 remaining on the loan at 6.55 % interest. To avoid paying tons of extra money to the lender, I was repaying the loan at $240.00 per month, which was above the $130.00 minimum payment because every responsible recommendation has said pay loans back as fast as you can, not only at the minimum. Once UHEAA bought my loan, one payment was processed for the $240.00, but then they reduced the automatic month... |
Utah System of Higher Education Student loan dealing with my lender or servicer trouble with how payments are handled March 29, 2016 - My student loan was moved from - to your UHEAA company. It was placed in forbearance for some time, then was paid at - $ / month since my marriage in -/-/-. By your policy I was to receive bill notifications, but the last received was - -. The email on file was validated as correct. Notifications are not present in my email nor spam nor trash folders. Yesterday, our checking account was debited the remaining - without notice, overdrawing our account just prior to our mortgage payment. Complaint to your customer representatives ( -, and - other ) was met with policy st... |