Review and analysis of over 2 complaints against KeyBank NA
KeyBank NA consumers have reported over 2 official complaints related to Don't agree with fees charged. Out of the 2 consumer complaints against KeyBank NA, 0% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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KeyBank NA Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - I co-signed on a loan for my step-daughter through key bank. Key bank is now charging me for - large loans which are now in default. I did not take out - large loans through key bank. I have asked them for both of the promissory notes multiple times. They will only send -. I also believe that I am paying - of the loans through -. - advised me that they currently hold a loan that was originated through Key Bank. I believe that I am being double charged for - of the loans and the other loan does not exist.... |
KeyBank NA Student loan dealing with my lender or servicer don't agree with fees charged October 24, 2015 - The following letter which I am sending today to the loan processor AES describes the issue ( attempt to collect on my student loan prematurely while in forbearance ) : American Education Services- - -, PA - -, -Regarding : Account Number - - - forbearance periodTo Whom it May Concern : Please review and correct your records regarding the forbearance period, and payment due date of my student loan ( please refer to the Monthly Bill dated -/-/- ) and letter dated -/-/-, regarding my in-school forbearance from your office attached. I believe this is ... |