MoneyGram Money Was Not Available When Promised Complaints

Review and analysis of over 2 complaints against MoneyGram

MoneyGram consumers have reported over 2 official complaints related to Money was not available when promised. Out of the 2 consumer complaints against MoneyGram, 0% were disputed by the consumer (i.e. the consumer was not happy with how MoneyGram responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MoneyGram resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Money Was Not Available When Promised Consumer Complaints


MoneyGram Money transfers money was not available when promised money was not available when promised

November 25, 2015 - On -/-/2015 I made a payment of $60.00 through MoneyGram to put on my - for my cell phone bill. I have been with - now for over 4 years and I never had any problems until now. However, money gram transferred the money to my - account but, - said that they did n't receive any funds. Soon as I loaded the money on the card I called my phone company to pay my bill and they said that it was declined. Now that is impossible because Money gram verified that they immediately released the funds to - and now the card says declined. So I immediately called Customer Service for - and...

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MoneyGram Money transfers money was not available when promised money was not available when promised

October 26, 2015 - On - -, 2015 I initiated a bank transfer via Monoygram to someone in - - from -. It was a direct transfer from my bank account at - - to my niece 's bank in -. Moneygram reversed the name and unfortunately my niece 's bank rejected the transfer. I contacted Moneygram and they confirmed that the deposit never took place and promised to credit my - - account for $100.00. This happened more than 3 weeks ago and still no credit. I 've called three times and they promise me every time that my credit will appear the following day and as of yet, they have failed to iss...

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