Review and analysis of 17 consumer complaints against Trans-Fast Remittance LLC
Out of the 17 consumer complaints against Trans-Fast Remittance LLC Money Transfers, 6% were disputed by the consumer (i.e. the consumer was not happy with how Trans-Fast Remittance LLC responded to their complaint) and 29% were processed in a timely manner. 0% of consumer complaints against Trans-Fast Remittance LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Money was not available when promised | 8 |
| Fraud or scam | 4 |
| Other transaction issues | 2 |
| Wrong amount charged or received | 1 |
| Other service issues | 1 |
| Incorrect/missing disclosures or info | 1 |
Trans-Fast Remittance LLC money was not available when promised November 12, 2016 - I did a international transfer on -/-/2016 of - to - ( - ) using 3-5 days of remit service and they showed on their website credit date of -/-/2016. I received a confirmation email from their system as well as one of their agents emailed again confirming the date. I did n't receive the money on -/-/2016 and when contacted them by calling, they simply denied saying -/-/- is a holiday and the amount will be credited on -/-/2016. I will incur monetary losses due to this delay. When initiating the transfer their system was n't able to verify the holiday and also an agent pers... |
Trans-Fast Remittance LLC other transaction issues September 27, 2016 - On - - 2016, I had transferred $2200.00 to my bank account in - using transfast money transfer facility ( - ) value+ option, and the estimated date of delivery of funds as per the receipt was -. On -, when I checked the status of the transaction in TRANSFAST website, the transaction was marked as completed. Since the transaction was completed, I did not bother to check my bank account ( in - ) then. On -, when I checked my bank account ( in - ) to make a transaction, that 's when I realized that the funds were not transferred by TRANSFAST, even though their website... |
Trans-Fast Remittance LLC incorrect/missing disclosures or info April 24, 2016 - On - - I sent $500.00 to my Dad in -, Transaction ID - using trans fats online services, because this is not this first time, I use trans fats to send money to my parents, the money was supposed to be release on - - in the afternoon, my dad got to the back and the money was not in his account, called trans fats, they verify the information with me and they said the money will available for pick in another hours, on the -, I told my dad to go to bank and collect the still not in his account, called trans fats again, asked to verify the account for me, Trans fats customer ... |
Trans-Fast Remittance LLC other service issues March 31, 2016 - hi I tried to send money thru online money transfer service trans-fast remittance llc - after loggin in and sending money I received a email after - min saying that my transaction has been cancelled. I called them to ask ehy then the rep. told me that because I failed security check that why not only they cancelled my transaction but also blocked my account so I can not ever use trans-fast again. I talked to supervisor and they gave me the same answer that because I failed in security check. I am 100 % sure that information I gave them is real and accurate. then why I should fail a suc... |
Trans-Fast Remittance LLC other transaction issues February 12, 2016 - I registered with Transfast.com and initiated the transaction on - -, 2016 Thursday - EST to transfer $500.00 to be remitted to my - account. The remittance was urgent and Transfast was providing remittance in 24 hours to beneficiary 's bank account if the transaction was done using the Debit card so I chose it that way considering the urgency. I understood that Transfast put a holding authorisation for $500.00 immediately in my account and send me the transaction detail over email. I called them around - EST - to understand if everything is smooth with my transaction and... |
Trans-Fast Remittance LLC fraud or scam May 17, 2015 - I availed the money transfer from Transfast.com. I filled up the information needed and when the application was submitted the amount was immediately debited from my account. The next day, they sent me an email that they cancelled my transaction and informed me that they will refund me the money with - business days. I followed up with them many times and they keep on saying that they will refund me the money back into my account. As of the time of writing, I have not yet receive back my money from Transfast. ... |