Trans-Fast Remittance LLC Money Transfers Complaint

International money transfer Other service issues

Trans-Fast Remittance LLC Money transfers department,

International money transfer Other service issues California

hi I tried to send money thru online money transfer service trans-fast remittance llc - after loggin in and sending money I received a email after - min saying that my transaction has been cancelled. I called them to ask ehy then the rep. told me that because I failed security check that why not only they cancelled my transaction but also blocked my account so I can not ever use trans-fast again. I talked to supervisor and they gave me the same answer that because I failed in security check. I am 100 % sure that information I gave them is real and accurate. then why I should fail a such test. I asked them to recheck and do manual verification but they did not entertained my queries.

Trans-Fast Remittance LLC customer in California
Mar 31, 2016

* Source: CFPB Complaint Database

Trans-Fast Remittance LLC response to complaint:
Closed

Created with Highcharts 4.2.3Trans-Fast Remittance LLCComplaint HistoryComplaints3/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Trans-Fast Remittance LLCOther service issues100.0%ClosedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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