Review and analysis of over 12 Home Equity Loan Or Line Of Credit complaints against Shellpoint Partners, LLC
Shellpoint Partners, LLC consumers have reported over 12 official complaints related to Home equity loan or line of credit. Out of the 12 consumer complaints against Shellpoint Partners, LLC, 33% were disputed by the consumer (i.e. the consumer was not happy with how Shellpoint Partners, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Shellpoint Partners, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure April 7, 2017 - I have been paying off the interest plus additional funds every single month on a home equity loan. Around -/-/-, I found out I had - and knew that the principal on my loan would be coming due the beginning of -/-/2017, I contacted the - loan company to find out if I could modify all or a portion of the loan when it came due so that I could pay off some of my medical costs. I was told by them to wait because the loan was sold and the new company would probably offer me better terms. I was undergoing treatment for some - and finally contacted Shellpoint Mtg. Early fall, I was t... |
Shellpoint Partners, LLC Mortgage loan servicing, payments, escrow account October 31, 2016 - I just attempted to payoff my second mortgage with Shellpoint Mortgage Servicing. I went on line to get a payoff amount. The system had me enter a payoff date and gave me an amount but had a disclaimer " Please call for updated figures prior to remitting funds as they are subject to change without notice ''. I called and the agent could not verify the figure and I was told that I would get in a few days. When I asked if I could make a payoff online or on the phone, I was told the online limited me to $20000.00 of additional principal and they also could not take it over the phone. I would ne... |
Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure September 13, 2016 - I currently have a second mortgage serviced by Shellpoint Mortgage Servicing. I began calling them on - -/-/2016 regarding the -/-/2016 maturing or the loan. Since then I have talked to - different individual on - different occasions. They stated the only options were to pay the $59000.00 balance or refinance. I informed them, I do not have the funds to pay off and wanted to refinance. They stated someone will call me back within 24 to 48 hrs. This call back was not returned and I had to call them multiple times with the same promise. After promising a call back 3 times,... |
Shellpoint Partners, LLC Mortgage loan servicing, payments, escrow account August 16, 2016 - The mortgage servicer keeps contacting me to say that I owe them more money, after I have already sent in my payment. But they unable tell me why I owe the money or how many days were included in the compounding of the interest rate.... |
Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure April 19, 2016 - Hello. I am looking for someone that will help my husband and I with the atrocities that have taken place in our lives over the past 10 years. First, it started with -. We got behind in our payments in -/-/- and they took advantage of our situation and I have the documentation that shows they applied our extra payments to escrow and looks like possible forced hazzard insurance was put on our mortgage, even though we had regular monthly insurance. Second, in - -, we took out a second mortgage with -, under the terms of 9.8 % interest for 10 years.. The payment was $140.00 a m... |
Shellpoint Partners, LLC Mortgage loan modification,collection,foreclosure June 26, 2015 - I owned my home for approximately 19 years when it foreclosed in - 2014. However, the decision is not yet final as the case has not yet completed the redemption period and I am filing this complaint to let the CFPB know that along the way I was scammed ( - individual was actually on the news a few month ago and he was indicted for mortgage fraud in - - ... ... .he was - of the persons who handled my loan! ), encountered gross negligence or not provided the services that I paid for at various entities. For your information, this home equity loan was originated by - mortgage th... |
Shellpoint Partners, LLC Mortgage loan servicing, payments, escrow account June 16, 2015 - On -/-/- we did a Loan Modification on our - and - Mortgage. - - - was our - Mortgage Company. They agreed to a modified monthly payment of $100.00. Sometime in -/-/- the - Mortgage was sold to a company - - and we continued our $100.00 a month payment as agreed. In -/-/- or -/-/- - change there name to Shellpoint Financial. In - - we were reviewing my Credit Report and found we have late payments reported by Shellpoint. ( It should be noted that during all this time we continue to make our agreed payment of $100.00 a month ). We co... |