Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

I have been having issues with our mortgage company over the past two years. This started out with our home not being assessed properly, thus raising my monthly mortgage bill about $700.00 dollars. This was obviously not their fault because of how my house was valued. So, they allowed me to spread my payments out over 5 years, which was a good thing. So, my mortgage went from $3300.00 to -, to -. I then asked the locality in our area to re-assess our home so that we could lower our mortgage payments. Once that was done, I received a refund for our school , county, and township taxes. I then asked our mortgage company if we sent them a check to go directly to our esscro for our taxes, would they be able to reduce our monthly mortgage payment. The response was that it would go down to around - a month, which i was pleased with. That payment happened in -/-/-. When I received my bill for -/-/-, it was over -! I called to ask why this was the case, and the response was that they use a formula that specifies what the monthly payment would be based on how much is owed vs. extending the payments, which did n't make sense to me. If someone would have told me that the - payment for our mortgage would have raised my monthly bill, then I would have never made that payment, and I would have been happy to just deal with the - a month payment! And to add insult to injury, I lost my job -/-/-. So, I still owe a -/-/- and -/-/- payment. I 've applied for borrowers assistance from the mortgage company, but I am not confident that they will give me the assistance that I require to get my life for me and my family back on track. I am obviously frantically looking for a job so I can get back to supporting my wife and - kids. Anything that you can do to assist is greatly appreciated!