BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Virginia

My mortgage Application was canceled. I started this process in -/-/- and licked my interest rate in at 2.875. The canceled my application because they said they requested updated documents in -/-/- that had to be uploaded by -/-/-. I never received any emails or mail requesting documents. I uploaded them on -/-/- because I had retained an attorney for a title issue and thought something was going to get done but this was not a request by BBT. I have requested proof because there is no way I would let that rate slip by since the new 15 year with BBT is 3.5 %. I had agreed to extend the rate lock until -/-/- and have the document proving that. I was having trouble with the appraisal, I had that completed in -/-/- and submitted a ROV on -/-/-. They sent it to the appraiser one month later and they did not reply to his request. I have all the documents to prove this. This is an unfair and deceptive situation. It seems like the right hand does not know what the left hand is doing there. This could be tens of thousand in interest and this only benefits them since now I have to apply at a time when rates a severely increased.