USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Using a debit or ATM card Arizona

On -/-/2016 I submitted a debit card dispute from my - purchase in -, -. When I got home from -, I read about all these - scams in --where I purchased from their factory. I read articles that jade is enhanced for mass production and called - and there is no way to tell if the jade is real or not. No one in my - group bought any jade. Only I made a purchase at the jade factory in -. I was concerned that I 'd been taken for granted by my tour company-who admitted that the tour guide was no professional. Now that I got back from -, -, I realize even more that emeralds are a form of jade. And emeralds have to be very dark and polished to be considered a precious stone that is worth the money I paid. When I hold the jade pendant up to the light, you can see through it. That 's not real emeralds or jade. Rep, - -, gave me a temporary credit. Now USAA wants their money back and USAA knows I am traveling again overseas to - because U go through their USAA Explore and TRavel Agency in -, AZ. I feel USAA is retaliating against me for complaining and closing my bank accounts. I closed them because of the fraud charge from -/-/2016 that was not resolved and I felt was an inside job at USAA. I attached the proof that USAA wants their money back but can not find the merchant 's rebuttal. In fact, I can guarantee that USAA ( who usually only has ten business days from the date of the dispute ) is retaliating against me. It makes me very angry. I 'm afraid USAA will re-open my account to make me pay for the $110.00. I believe I argued for less but - or - wanted me to get all my money back. THey exceeded their ten business days investigation.