Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

The home mortgage has been transferred from - - - to Shellpoint Mortgage -. My loan was at a loan modification state. In last 20 days I have called several times and no one got in touch with me though on their website and representative promise that the turn around time is within 24 hours. My loan was in loan modification review statge, when it was transferred to Shellpoint mortgage. I have filed complaint with CFPB for mishandling my modification for last 9 months by - - - and complaint number # is -.

Shellpoint Partners, LLC customer in New Jersey
Jan 18, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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