USAA Savings Mortgage Complaint

VA mortgage Application, originator, mortgage broker

USAA Savings Mortgage department,

VA mortgage Application, originator, mortgage broker New Jersey

I attempted to refinance my mortgage. I was emailed documents to sign electronically to continue with the loan process. In the documents it stated a - dollar loan amount instead of the - dollar loan amount. The company refused to correct the issue and told me to just sign the - dollar document.

USAA Savings customer in New Jersey
Dec 20, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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