Discover Credit Card Complaint

Billing disputes

Discover Credit card department,

Billing disputes Minnesota

On -/-/2016 my balance was incorrect. My online account show the following : Last Statement Balance : $910.00 Recent Transactions : $130.00 Recent Payments and Credits : - $40.00 Current Balance : $1000.00 That math can not be correct and Discover needs to credit my account $21.00. Thanks

Discover customer in Minnesota
Dec 12, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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How Discover handles Billing disputes complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201612/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverBilling disputes49.9%36.5%4.5%3.8%4.0%1.1%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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