Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

I recently refinanced with -. The mortgage company servicing the loan is Shellpoint Mortgage Servicing - Inc. - months after my re-finance, ShellPoint raised my mortgage from $1200.00 per month to $2000.00 due to an " escrow shortage ''. They believe that my school tax had risen from $3000.00 per year to over $9000.00. After contacting them several times and providing clear information about what the school tax actually should be, they still have yet to fix the issue, nor can they provide me with the actual bill that states $9000.00. I 'm running out of time before my payment is late this month, but I do n't have $2000.00 to pay every month for my mortgage. I tried getting this fixed last month and it still has n't been fixed.

Shellpoint Partners, LLC customer in Pennsylvania
Dec 09, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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