Review and analysis of over 33 complaints against BB&T Financial
BB&T Financial consumers have reported over 33 official complaints related to Credit decision / Underwriting. Out of the 33 consumer complaints against BB&T Financial, 15% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Mortgage credit decision / underwriting March 19, 2017 - I applied with my fiance - for a home equity line of credit with BB & T Bank on two separate occasions. We were verbally turned down twice ; stating since - was not on the house mortgage loan, she did not qualify as a co-borrower. We never received any official turn down letters and it has been well over 30 days. On one occasion we were told we could not afford the payments for the amount requested, we then lowered the amount of the loan only then to be told that - did not qualify as a co-borrower. We were told because - is not on the mortgage, that she could leave and I would n't ... |
BB&T Financial Mortgage credit decision / underwriting February 22, 2017 - THE ECONOMIC TURN DOWN DROPPED OUR PROPERTYS VALUE BY OVER - %. WE ARE UPSIDE DOWN. OUR LOAN WAS BOOK AT - % AS A - DUE TO OUR FINANCIAL STRENGTH. WE HAVE NEVER PAID ANYONE LATE, NEVER. BB & T HAS BEEN CONTACTED SEVERAL TIMES ASKING FOR A LOAN MODIFICATION. WE DO NOT QUALIFY AS WE PAY ON TIME. BB & T WAS ASKED WHAT PROGRAM THEY HAD TO HELP PEOPLE IN OUR POSITION - YEARS AGO. WE WERE TOLD SOMETHING WAS IN THE WORKS BUT NO PROGRAM HAS BEEN ANNOUNCED. A SECOND MORTGAGE COMPLICATES THE ISSUE AS - WILL ONLY SUBORDINATE IF THE NUMBERS WORK AND OURS DO NOT.... |
BB&T Financial Mortgage credit decision / underwriting October 26, 2016 - I 'm a veteran and I 'm trying to purchase another home. BB & T has incorrectly reported my late payments on my previous mortgage to the - major credit bureaus. They reported that I was 120 days late on my -/-/- payment when it was the -/-/- payment that was 120 days late. Due to this incorrect reporting, it is preventing me from getting financed for a new home. We have worked with BB & T for the past - weeks to fix this issue with zero results.... |
BB&T Financial Mortgage credit decision / underwriting October 14, 2016 - I planned to build a new home on a lot I already own free and clear. I picked BB & T to provided the construction loan ( interest only loan which converts to a 30 yr. fixed rate mortgage when the house is complete ). In - of this year, I sent my BB & T loan officer the building plans and then on - - I requested a rate lock ( I had just signed my contract with my builder ). I have a copy of the BB & T loan officer 's reply that I was locked in at a 3.375 % rate for 60 days. On her email promising the rate, you can see we were discussing the empty lot where the home was to be build so s... |
BB&T Financial Mortgage credit decision / underwriting October 11, 2016 - I have been applying for a refinance of my condo mortgage since -/-/16!! Mu mortgage holder is BB & T I have been approved for 4 weeks and continue to wait for results $ $ $ I have contacted every complaint Dept. available!! Please advise!!! my name is - - tel. - - - - - - - - - - - Fl -... |
BB&T Financial Mortgage credit decision / underwriting August 23, 2016 - PURCHASED HOME - - 1. RECEIVED FHA LOAN FROM - -. 2. NOT LONG AFTER CLOSING - - SOLD LOAN TO BB & T 3. A FEW MONTHS LATER I REFINANCED THE INTEREST RATE ONLY TO ANOTHER FHA LOAN ( APPRAISAL WAS NOT REQUIRED FOR THIS LOAN ) 4. AROUND A YEAR LATER - DUE TO REDUCTION IN INCOME - I BEGAN STRUGGLING MAKING MY MORTGAGE PAYMENTS. - WAS & STILL IS OUR MORTGAGE SERVICER 5. WE HAVE STRUGGLED & CONTINUE EVEN WITH MORTGAGE MODIFICATION TO MAKE THE PAYMENTS. IN AN ATTEMPT TO BE PROACTIVE IN HOLDING ON TO OUR HOME WE ARE DOING THE ONLY THING WE CAN DO WHICH IS WE ARE ROBBING - TO PA... |
BB&T Financial Mortgage credit decision / underwriting November 10, 2015 - I applied for a home mortgage with BB & T on -/-/2015. My settlement date was scheduled for -/-/2015 - a significant amount of time for a mortgage lender to provide a credit decision. This contract period was designed specifically to allow the lender time to complete extra due diligence for the type of loan program I was pursuing ( - ), as well as alleviate any challenges they could possibly face by having an end-of-month rush -/-/-. I have previous experience as a Mortgage Loan Originator, so I understand what documentation and promptness it requires on the borrower end t... |
BB&T Financial Mortgage credit decision / underwriting July 12, 2015 - I filed necessary forms for a Deed In Lieu of foreclosure with BB & T loan number - on - -, 2015 after condition of property being listed for 90 days was satisfied per their policy. i have had no response as to status and have left several voice mails with - - at BB & T for update with no response. She was the loan officer that advised me on my initial submission of requirement of listing the property 90 days prior to resubmitting the paperwork. I ha e also requested a copy of the entire loan file for investigation of why - appraisals were ordered at my initial loan applicati... |