Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

my mortgage was sold, - sold to -. It is being serviced byShellpont Mortgage -. I applied for and was granted a modification in -. by - - The first payment was due -. The agreement states if the next - payments were made on time the modification would be permanent. all payments ( - ) were made on time, I have been making my payments to the new service co, shellpoint on time. They advise me they have no paper work from -, and are waiting. for it They also have no paperwork from - on my - application. which was compleeted in - My home is still in the foreclosure process even though all payments were paid on time. - failed in its obligation to oversee the selling of the mortgage and that it was serviced properly.

Shellpoint Partners, LLC customer in New Jersey
Sep 30, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more