Conventional fixed mortgage Loan servicing, payments, escrow account
Shellpoint Partners, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey
my mortgage was sold, - sold to -. It is being serviced byShellpont Mortgage -. I applied for and was granted a modification in -. by - - The first payment was due -. The agreement states if the next - payments were made on time the modification would be permanent. all payments ( - ) were made on time, I have been making my payments to the new service co, shellpoint on time. They advise me they have no paper work from -, and are waiting. for it They also have no paperwork from - on my - application. which was compleeted in - My home is still in the foreclosure process even though all payments were paid on time. - failed in its obligation to oversee the selling of the mortgage and that it was serviced properly.
Shellpoint Partners, LLC customer in New Jersey
Sep 30, 2016
* Source: CFPB Complaint Database
Shellpoint Partners, LLC response to complaint:
Closed with explanation
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