Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Using a debit or ATM card New Jersey

I went to a bank ATM of - in -, -, location - - -, -, -, Terminal ID - on Friday -/-/2016 and made an $800.00 cash deposit. The ATM gave me a message that the deposit failed and the transaction was cancelled and did not give me back my cash deposit or a receipt that it took my money. My account was not credited either. I spoke to the bank teller - who called her supervisor immediately. They advised me to contact the phone number on the back of my card which I did. I spoke to - at Santander Bank who gave me a case # - and advised me that I would have the money back in my account within 24 hours. It is past that 24 hour mark and the money has not been returned. I contacted the bank this morning again and was advised it can take up to ten days for the money to be returned to me. I can not have the bank stealing my money for the next 10 days. This is an emergency situation as that money was to pay my mortgage which will now be late and there will be charges put against me. It will also affect my credit with a negative report to the credit agencies. This is not fair practices and not acceptable by either the bank or any other institution who deals with people 's money and lives!!!!!!!!!!!!!!!!!!!!! I need an immediate response to my cell phone at - or I will be reporting this to the - news stations and any other federal agency as this is terrible service and if anyone did this to the bank it would be considered robbery punishable by jail!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - - - - - - -, - -