BB&T Financial Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low West Virginia

-/-/2016 Credit COUNTER DEPOSIT View $760.00 -/-/2016 Debit OVERDRAFT FEE BB & T ONLINE BILLONLINE PMT - BB & T CHECK CARD - *-. BB & T CHECK CARD PURC-/-/2016 - - $100.00 -/-/2016 - - - - - - - - - BB & T CHECK CARD PURCHASE-PIN $230.00 -/-/2016 POS - -. - - MN - BB & T CHECK CARD RECURRING PYMT $41.00 -/-/2016 Debit ONLINE PMT - - - BB & T ONLINE BILL PAYMENT $170.00 -/-/2016 Credit COUNTER DEPOSIT View $270.00 ''BB & T BANK '' ... ... charged me for payments that I had scheduled to be taken out on -/-/2016 .... ( I.E., - - ... .for : $170.00 ) ... .took this out on - -, 2016. I called ONLINE BILL PAY ... - @ - ... ..they put on hold, & did nothing to resolve this even thou my Veteran 's Check, of over $-, ( that was already at my Bank ), as they HOLD IT TIL - ... ..THE MORNING OF -/-/-. PROCESSING


Then when I schedule something Monthly ... .. ( if any month has 31-days in it ), they move my payment BACK ... ... .BEFORE -/-/- ... ..KNOWING THAT I PAY EVERYTHING OUT VIA MY BILL PAY ONLINE, ... ... .THAT SHOULD BE PAID ON THE - or - of each Month ... ..STOP MOVING MY PAYMENTS BACK, SO ''BB & T BANK '', CAN LET ME GO INTO THE RED, THUS CHARGING ME OR CHEATING ME OUT OF MY HARD EARNED MONEY ). **HERE IS THE SAME PAYMENT I SCHEDULED A MONTH EARLIER ( BELOW ), THAT WHEN I SCHEDULED THIS PAYMENT, WAS TAKEN OUT OR SENT OUT A CHECK, AND PROCESSED SEVERAL DAYS LATER, ONCE MY VA CHECK HAD ARRIVED TO COVER ALL BILL PAYS ON THE - of each Month. -/-/2016 Debit ONLINE - - - - BB & T ONLINE BILL PAYMENT $170.00

BB&T Financial customer in West Virginia
Sep 03, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems caused by my funds being low86.5%9.5%1.0%3.0%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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