Pentagon FCU Mortgage Complaint

Pentagon FCU Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

PenFed artificially inflated at least - fee it charged me to pay off my mortgage. The payoff statement ( attached ) listed a $48.00 " release fee. '' No such fee had ever been mentioned in my loan application or loan agreement. When I questioned that fee, PenFed said it was a County-imposed mandatory fee. My own research revealed that the County 's lien release fee is actually only $41.00, and that I could submit the request and pay the County directly. See - and attached excerpt. So I told PenFed to send me the Certificate of Satisfaction and I would handle the release request. - refused, and insisted I pay the entire $48.00 before my loan would be considered paid off. I paid it to prevent PenFed from dragging out my payoff ( and holding my credit hostage ) any longer, then sought a refund from PenFed. PenFed refused. Inflating fees for bogus services associated with mortgage loan payoffs seems an unfair, deceptive and abusive practice. -