Review and analysis of over 1 complaints against BBVA Compass
BBVA Compass consumers have reported over 1 official complaints related to Money was not available when promised. Out of the 1 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Money transfers money was not available when promised August 17, 2016 - I set up a new account with a company named Simple, I went through the process to start a wire transfer, confirmed the mirco test deposits as they requested. Then set a transfer from my old bank of $500.00. Set to deposit in my Simple account on Monday - The money is not there and Simple refuses to tell me anything at all. They have demanded documentation including my social security number photo id and old bank statements from 2 months ago. They still refuse to give me any information they have hijacked my money.... |