Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Deposits and withdrawals New Jersey

I got a job offer and was sent a check to deposit so i could buy a laptop computer and home office supplies. I deposited the bank check drawn on The - Bank for the amount of $3900.00 on Thursday -/-/16 into my Santander Bank Account. I was instructed, by my new employer, to withdraw the money as soon as the funds cleared and deposit that money in a - - - account. My employer supplied me with the account number. On Sat -/-/16, I checked with my bank and the funds were cleared and in my account. I withdrew $3900.00 as directed. ( I was instructed to leave $50.00 in my account for petty cash. ) I deposited the $3900.00 into the - - - account. My new employer said the vendor who would be supplying the laptop and home office equipment would take the money from that account to make the purchases. On Monday morning I got a call from my new employer saying that they needed me to deposit another check for $2000.00 and then I became suspicious. I checked my Santander account and it was showing a negative balance of $3900.00.! I went immediately to the


the funds had not truly been cleared. I saw the funds in my account and assumed as anyone would that these funds are now available. The customer has no way of checking this. Perhaps the bank should put some kind of warning or disclaimer in place letting the customer know that the funds may not have cleared. But to be told by the bank on that it was not cleared ; it was a fraudulent check and on top of that there is nothing the Santander bank can or will do!!!! The bank assumes absolutely no reponsibility I can not believe that I am the first Santander customer who was scammed and I shocked at the Bank 's attitude and lack of customer service!!