DriveTime Consumer Loan Complaint

Vehicle loan Managing the loan or lease

DriveTime Consumer Loan department,

Vehicle loan Managing the loan or lease Kansas

I bought a - Buick Lacrosse C- from Drive Time in - KS. I only had the car for about 3 weeks and only drove it about - miles and a rod started knocking. I was without the car for 2 weeks. Got it back on -/-/- and 5 days later the muffler fell of in the middle. The very next day the car started leaking gas. They said when I bought the car that it was inspected which I believe is not the case as what has happened.

DriveTime customer in Kansas
Jul 25, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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How DriveTime handles Managing the loan or lease complaints

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints12/20123/20134/20136/20138/201310/20133/20145/20146/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeManaging the loan or lease3.0%91.1%5.9%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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